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hi there first you can try cleaning the heads of the cartridge with the software which has come along with epson this will solve your problem if dont then please change the cartridges or call epson service center they provide u onsite warranty
remove the printer inks & use soft issue paper to clean the printing head. how long have u be using this ink on the printer?. check for the ink level if its too low, the output will be very faint. thanks. let us know if we should add more tips.
I don't know if this will work on an Epson, but it does on Cannon. The pads on the cartridges or the ink jets in the printer head may be cloged with dry ink. Get some Q-tips and rubbing alcohol (water is a poor substitute). Take out the ink cartridges and touch the pad on the bottom with a Q-tip (one for each color). If there is color the cartridge pad is OK. Take a fresh Q-tip dip it in rubbing alcohol and GENTLY rub the little holes on the bottom of the plastic box the cartridges go in. Thse are the print head jets. You should see color. You may need to clean it a couple of times if the ink has dried down into the jets. It is OK to have the Q-tip pretty wet, but not dripping.
when you change the ink cartridges you are NOT changing the print head. The print head is in the carrier. If the print head has become clogged or worn then usually it needs to be replaced. Unfortunately it us probably cheaper to buy a new printer.