Garmin Quest GPS Receiver Logo
Roy Graves Posted on Feb 18, 2007

Can't acquire satellite via my navigation unit.

I have recently been experiencing a problem with my Garmin Quest navigation system. I can not access any satellites during normal operation. The GPS satellites aooear when I am in "indoor mode". I have let the battery run down and recharged the unit but the same problem exist. I have also tried reloading a map in the unit with hopes of resolving the problem but it didn't help. I would appreciate any suggestions. Thank you! GravesR [email protected]

  • 4 more comments 
  • Etrost Feb 26, 2008

    I've been experiencing the same problems for about a week. I updated all the software, reloaded all the maps, and still cannot acquire satellites... I bought it refurbished by Garmin and it's been working like a dream since Christmas...

  • Anonymous Apr 05, 2008

    My Quest has ceased to locate satellites since I installed a pretty sophisticated car alarm. If I hold the unit outside the car (still connected to the power socket) it will work - guess I may need an external antenna, if I can locate one. Would this solve some of the others' problems?

  • Taffs mate Apr 12, 2008

    I am unable to aquire satellites with my Garmin Quest,just stopped working and wouldn't re-aquire them HELP

  • cjapple Apr 12, 2008

    I recently started experiencing this intermittently. Sometimes my Quest would loose reception for just a second, other times for half an hour or more. Other GPS units were working while this one was blind. Also, it shows zero satellites in any state of lock on the GPS page while this is happening. Makes me think the antennae is the culprit, but it works fine without fiddling with anything. Makes me very uncomfortable traveling to an area where I'll need to rely on the unit to guide me.

  • Reubenfrost Apr 15, 2008

    I have the same problem when just on the battery. With an external power source, it worked. Today, in the car, it didn't show any satellites. I wiggled the antenna a bunch and it immediately showed ready to navigate. I was wondering if the antenna is attached with a wire or just with contacts.

  • gwholmes Jun 23, 2008

    I am also experiencing this same problem. We just took a trip to California and one morning I turned it on and it was working just fine. I had forgotten my car connection to run it on that so to save battery I turned it off while I knew where we were going. When it was time to turn it on to search for our hotel it stopped working. Says it's acquiring satellites but thats all it does and it will not work with any other buttons. No matter how many times I try it will not work...not even flipping the antenna back and forth. Nothing....

    I'm very disappointed in this device.....


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  • Posted on Jan 23, 2009
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I have discovered that my car windscreen has some sort of built-in interference that has been solved by fitting an external antenna - Garmin is now working perfectly!

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  • Posted on Jan 22, 2009
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It worked! I went into the edit time and changed the daylight savings time from auto to off and sha-zam! Good as new. No need to reset the unit.Thanks for the advise!

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Anonymous

Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.

1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select settings
select Time Setup
when in Time Setup depress MENU
Select SET DATE
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.

Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.
phil

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