Frigidaire dryer gets clothes caught in between the drum, and body of dryer

Just did this today! The brown marks are the felt that is around the part that suspends the drum. It has probably been making a rubbing noise for awhile? The mechanism that supports the drum and allows it is spin is called a bushing This is no longer balancing the drum properly so it is rubbing against the felt and wearing the felt down. The brown marks are burnt felt rubbing off onto the clothes. Get a new bushing assembly and either a top and or bottom felt replacement kit. Replace all worn felt! The top felt has either two or three plastic gliders on it as well. It has been an all afternoon job for me. A second pair of hands is also helpful so long as you are not married to them! Good luck...(I paid $90.00 for a top felt, bottom felt, and a whole brand new bushing unit.)

Even if there's nothing wrong with the appliance, this sort of thing can happen if you put too many many clothes in at once. If the drum is more than about a third full, some machines will start to get it wrong. If you're sure that isn't the problem, then inspect the machine carefully. Look for door hinges or catch loose or broken and for damaged or missing seal strips on the body or on the edge of the drum. Finally, grab the inside of the drum and try to move it up and down, then towards you and away (can't really imagine you've lost a bearing without noticing the noise, but it costs nothing to check). A.