Question about Cuisinart GR-4 Griddler

3 Answers

Stuck Grill plates

I accidentally put the lower plate on the upper section and now can't get it to come off. I've tried pushing the button and tugging and wiggling, but nothing. No troubleshooting in their manual to help me. It's the Cuisinart Griddler Gourmet GRID-8 Series.

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  • 4 more comments 
  • juniperbryan Dec 24, 2007

    We have done the same thing and have the same problem. Were you able to fix yours? Does anyone have any ideas?

  • tin7 Jan 06, 2008

    I am having the same problem and don't want to break it getting the grill plate off.  

  • diwhy Mar 16, 2008

    Help! We cannot get the lower plate off, because it is supposed to be on the upper half. We've tried to unjam the lock with a knife, but it just won't budge. So frustrating!

  • Anonymous May 26, 2008

    I just contacted the cust. service dept. at Cuisinart. I'm awaiting their solution, or advice as where to send it for repair. I too, jamed the lower to the upper grill location....dumb!

  • setbst Jun 21, 2008

    Does anyone have a solution? We did the same thing. The lower plate is stuck on the upper location. Help if you can.

  • gduffy2552 Sep 24, 2008

    Cusinart -

    I put the lower grill top on the top and now I cannot remove it! Help!



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What happens is that the upper post (see the back of the plates; there's a quarter inch wide post) slides into a slot not designed for it (too small). To fix, find the post. Slide a table knife in between the plate and the griddler, and twist. This should un-jam the post and free the plate.

Posted on Dec 21, 2008

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Thanks Salexa4 ! you saved me. The key is the post he describes, and inserting the knife just to one side of it. A bit of a twist, and voila!

Posted on Apr 15, 2009

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Amazing, Salexa4!!! This is exactly what I needed! I was getting desperate. And the tip from pmbCT is really what helped me finish the job! I kept thinking that the jam's source was at the base of the plate (where the two metal brackets are), but reading about the post, I understood the jam was happening closer to the top of the plate (in open position)!
Thanks a bunch :)

Posted on Oct 12, 2014

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