There is a little green knob above the ink cartridge that spins non-stop when I turn on the machine; it won't copy while that wheel is spinning, and I can't get it to stop. This has been a problem from the start. Any help is appreciated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You won't be able to print if one of the cartridges is out of ink. The printer will prime every once in a while thus the need for all cartridges to have sufficient ink levels to prevent damaging the printhead.
Are you sure you have all the tape and seals removed from the cartridge?
If so it sounds like you have received a defective cartridge.
The other thing to try is to remove the cartridge. Hold it level and shake side to side. Sometimes if those cartridges have been setting on end the ink will pack into the front or back of the cartridge.
Check for tape, shake it front to back , then if those 2 things dont work , replace it. It will have a warranty on it.
Found this, it may help you
Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error
Some machines have a lock so the scan head doesn't get damaged, make sure that it is unlocked if your machine has this feature.
Does the color cartridge have ink as well, as some machines do not print if eather of the cartridges is empty.
that really sounds like a defective toner cartridge. Either there was no developer in the cartridge or the metering blade that limits the ammount that gets onto the roller is bad.
Has to be the toner cartridge. Unfortunatly that may have also ruined the drum and cleaner within the drum cartridge. Return them for an exchange.
The reason it is running and running is that it is trying to read a patch that is developed on the drum and add toner to make a dark enough copy. And that definatly is not happening.
If the laser was not turning on, the machine would come up with a L something code. Besides if the laser was not comming on, the paged would be blank.
You can pretty much eliminate everything but the toner cartridge.
check the drum is seated well or not,check the drum drive lock, check the drum is rotating freely or not.check the chargin g rollor are seated well or not
finally replace the drum and see the result.
best of luck.
Isnt e5 error meaning the cartridge has been previously used before?? Best bet is to hold in both the colour and black copy buttons for about 5 - 10 seconds and this should allow you to print again. If you do not have a copier/scanner, hold in the resume button. (triangle within a circle).
Try cleaning the print connectors on the cartridge housing area with a q-tip. This should resolve your problem, or else try to run ink cartridge test on your copier. Let me know if this fix your problem.