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Sounds like the audio output stage circuit fault. Contact any experienced service technician.
If you wish to get some details; visit the site linked here. Pull up older posts. http://electronicshelponline.blogspot.com/
Had similar problem. Paraphrasing the warranty info sheet (with concurrance of my Geek Squad friends), our HT800s have sacrificed themselves to protect our components. They tell me it is possible for only one circuit in a home to have an electrical surge. That is why the TV in one room may "blow" and the adjoining room TV not. Bottom line: Time to buy a new surge protector.