I have a panasonic microwave over the range model nn-2501 it was made in 1992 . the light for over range and air vent for over range do not work. they both quit at the same time. can you help?
This usually indicates damage to the circuit board of the control unit assembly. We repair these control units nationwide for only $32.50 postpaid. If you decide first to remove or replace the bulbs or check the sockets or wiring, please unplug the microwave first. Failure to do that is usually how the boards get damaged. If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can usually find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383 BUT - I don't recognize NN-2501 as a valid model number. Could you confirm that? Thanks!
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