Diamond vision DVD player powers off when dvd is inserted.
DVD powers on fine, you can do any menu items etc, BUT, as soon as you insert a disc, (DVD, or cd) be it rented, owned, or burned, it starts the normal "loading...." and after about 3-4 seconds it powers off the DVD player. The unit was working fine then all of a sudden it did this, with a DVD that I was watching the night before.
I've tried unplugging the unit for a couple of minutes, changing the different settings in the menu, and even unhooking all the wires and re-attaching.
Any help greatly appreciated. Thanks
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Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Use a soft cloth to clean the disc.
Examine the disc for any cracks or scratches that might be interfering with playback.
Attempt to play another disc.NOTES:
If another disc plays in the DVD player, then the previous disc is faulty.
Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.
Remove the disc from the DVD player.
Turn off the DVD player.
Unplug the power cord of the DVD player from the AC outlet.
Let the DVD player remain without power for 1 minute.
Plug the power cord back into the AC outlet.
Turn on the DVD player.
Insert the disc into the DVD player.
Attempt to play the disc.
If still persists, its time for your device to get serviced.
You need to convert your machine to an all-region player. The following hack works for Diamond Vision models 803 and 807 - there's a good chance it will work for the 809 provided they've used the same firmware for this model.
The region-free hack works as follows:
1.) Turn on the power and wait until the 'NO DISC' message appears, then press OPEN/CLOSE on the unit itself to open the door of the DVD player
2.) On the remote control, press SETUP. A menu will appear onscreen.
3.) Enter the following number sequence via remote: 1 3 8 9
4.) A different menu will appear. Your cursor should now be sitting in a box with the current region displayed. Use the UP and DOWN arrow keys on the remote control to display a specific region's numerical code, or select '0' (this is the number zero - not the letter o ... this is the region-free setting).
5.) Press ENTER and then SETUP to exit.
6.) Your DVD player will now play DVDs from all other regions. The code only has to be entered once. Powering down will not cause the Diamond Vision to lose its region-free setting. An added plus: it automatically senses PAL/NTSC signals but it will output to an NTSC tv set.
Since the device is new, I suggest that you take it back to the shop, ask for a replacement and check it while in the shop to make sure its working.
This is assuming that you made sure that you're trying to play the correct format discs. Consult the manual on which format DVD's it can support. Its multi-region so that can't be the problem, but its possible that you're trying to play other unsupported formats.
Try also playing other discs - audio discs, DVDs, DIVX etc...
make sure the disc isn't scratched badly.
But the bottom line is you shouldnt have problems on the first day, take it back.