Ok, i plug my sansa in to the computer and the sandisk symbol comes up. After that it doesnt come up connected, it just says the sandisk symbol and starts going all these weird colours. I then unplug it and it stay on until the battery runs out.
Can somebody please help?
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Turn Sansa off. Unplug USB and make sure its clean. Plug back in as normal. If no hardrive comes up go to My Computer and look for it and troubleshoot if necessary.
Finally, repeat this action above accept when you turn MP3 off, hold button for 15 seconds - release and then turn back on.
Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so. -Tha Mp3 Doctor
Reset the player - see manual or the Sandisk website for details - usually holding power in for 15 seconds or more You are going to have to charge it for 3-4 hours before trying any additional fixes, because you let the battery drain
How do u do that?
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