Yellow on all color printings

My Dell AIO Photo 962 will print fine in black and white but when I print anything (Word doc.s or photos) it covers all of the colored area with yellow.

1 more comment
Jesse Thompson Feb 21, 2007

I have checked though the printer settings themselves. I have printed from Word, Paint, and I have tried right clicking the icon of the picture I wanted to print to print it that way. When I select the "print color picture in black and white" option in the printer prefeances, I don't have the problem.
Anonymous Mar 18, 2014

Dell AIO 962 works fine, but will not copy full page
Anonymous Mar 18, 2014

Dell AIO 962 works fine, but will not copy full page

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202 Answers

What photo program do you use? Is the yellow background on all Word doc's? You should check WORD go to the Format|Background make sure "no fill" is selected. You should also check your print properties in control panel and any special program DELL uses. Make sure there isn't some custom setting that is printing the yellow background. Let me know what happens. Good Luck, Tim

Posted on Feb 18, 2007

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Yellow on all color printings