Intermitant problem(s): When I turn on the camera, the lens comes out ... but then goes right back in. When I then shut it off it does the same thing. Also, the Date/Time won't stay set. Doesn't seem to matter whether I'm using direct power or a battery. I tried resetting all to "defaults." Your help will be greatly appreciated!
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Re: Camera won't stay on; date/time won't stay set
Are you sure the lens is actually going all the way out? If there is debris in the zoom gearing it can cause the lens to stop extending which would in turn cause the camera to re-retract the lens and show an error.
Other possible explanations are that the sensor which determines when the lens has reached full extension has failed, so the camera keeps extending the lens until it reaches the physical limit - and then behaves just as if there was a jam as described above. The fact that this occurs both when you power on and power off the camera leads me to think this may be the case.
The loss of date and time settings is due to a dead backup battery. Check your manual to see if this is replaceable by you or if it requires disassembly.
Advance Camera Repair
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to keep the date on, you have to leave the camera off with a charged battery for 24 hous to charge the inner battery that keeps date on. If this doesn´t solve the problem then is because the inner battery won´t charge anymore, but it will take pictures as normal without the date. To avoid this don´t leave the camera too long without use or with a worn battery.
First you have to go to the set up menu and set the correct time and date, then you can go back to the settings and select OFF for time and date. If you do not set the correct time and date , that default date stays in the picture.
Try resetting your camera. In picture taking mode press menu. Go to setup, go up to reset, press right arrow, make sure reset is highlighted and press set.
Then TAKE OUT MEMORY CARD. Go back into menu, go to setup, go up to format, press right arrow and highlight format, press set. Input ur date and time again and then power off and back on. If that doesn't help then you have to send into repairs. 800-706-2534 and keep choosing option 2 and they will tell you where to send it.