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Paula Brennecke Posted on Feb 17, 2007
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Camera won't stay on; date/time won't stay set

Intermitant problem(s): When I turn on the camera, the lens comes out ... but then goes right back in. When I then shut it off it does the same thing. Also, the Date/Time won't stay set. Doesn't seem to matter whether I'm using direct power or a battery. I tried resetting all to "defaults." Your help will be greatly appreciated!

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  • Posted on Feb 24, 2007
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Are you sure the lens is actually going all the way out? If there is debris in the zoom gearing it can cause the lens to stop extending which would in turn cause the camera to re-retract the lens and show an error. Other possible explanations are that the sensor which determines when the lens has reached full extension has failed, so the camera keeps extending the lens until it reaches the physical limit - and then behaves just as if there was a jam as described above. The fact that this occurs both when you power on and power off the camera leads me to think this may be the case. The loss of date and time settings is due to a dead backup battery. Check your manual to see if this is replaceable by you or if it requires disassembly. David Millier Advance Camera Repair

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