Question about Samsung Yepp YP-Z5QB MP3 Player

1 Answer

Yepp digital player doesn't have sound :(

My mp3 player is functioning fine, except when i plug in my ear phones theres no sound at all, the song will be playing, but i am not able to hear anything. i tried using other ear phones, and it still doesnt work. :/ please help

Posted by angel mak on

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1 Answer

Anonymous

Try the reset button...I had the same problem...it's more or less a re-boot...

Posted on Oct 16, 2007

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When i put on the ear phones there is no sound only a little background static. have tried to replace ear phones twice but still have same problem

if you have already tried different ear phones and if it didn't work then for sure the issue is with the device.I hope those ear phones you tried are working in other audio devices.just try to connect it to a external speaker like computer speakers to see the fault is really with the device and not the ear phones
before assming it as an hardware issue just try to back up whatever you have in the device format the device upgrade the firmware of the device you can do it by clicking here..try hearing the FM radio before going to songs from the computer if the FM radio works fine then try some MP3 format songs you stored in the device from computer..if still you have the same issue.. take it to the sansa repair service center with the bill so that they can help you out..
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