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Question about Gateway GTW-P42M102 Television

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Menu stuck on and scrolling

The TV remote control will not operate the TV, and now the menu is stuck in the on position and is scrolling by itself?

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  • BuZz13 Jan 28, 2008

    My TV does the same thing. I turn it on, I get cable picture and sound fine. Menu stays on and won't stop scrolling. Remote will not work at all on the TV. The small indication light on the remote does come on when operating. When trying to use the button interface on the TV, all buttons change only the input selection. What can I do? Can i reset the TV somehow? Any ideas will greatly be appreciated. Thank you.

  • wongdejesus Feb 22, 2008

    menu is scrolling .I can hold the volume button in and the scrolling stops .Should I replace the image board ?

  • Anonymous Apr 15, 2009

    same thing here

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  • 11 Answers

Did anyone ever get this problem fixed with the gateway menu problem i have the same issue

i cant believe noone has fixed it yet...........i have 2 exact gateway tvs one has a bad image board and the other does the menu thing..i want to know which part to swith to get the menu to stop scrolling all the time

Posted on Jan 24, 2010

  • Anonymous Jan 26, 2010

    i found the fix for the gateway plasma menu problem that scrolls and wont turn off

    i know the board that has to be replaced .....just did mine and it works fine now

    i cant believe noone was ever able to find the fix until now ....im not even a tv tech lol

    email me at [email protected]



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My hisense tv keeps popping up the menu constantly
Probably a stuck button, either the menu button on the set itself is stuck or a menu button on a remote is active. Press the menu button on the set itself and see if that "un-sticks" the button, if it was indeed stuck. If the menu keeps popping up, take the remotes from the room and go back in without the remotes and see if the menu is popping up. Try the menu button again on the TV itself to see if that changes things. If the problem was a remote, perhaps it was laying wrong and depressing a button. Or, a button on it may have indeed been stuck. Bring the remotes back in and see if the menu starts popping up.
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Menu stuck on and scrolling
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Why is menu scrolling uncontrollably when turning on?

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Toshiba tv 40rv525u has started to change channels
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later, it turn on off by itself and unable to hold on a channel
I call Toshiba customer service and they ask money $25 for troubleshooting but I denied since I do not want to waste money and time.

Now, I found how to fix it myself.

In my case, something was wrong with the signal comes from the button control on the left side of the TV.
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What I did
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I turn off TV, disconnect power cord and connect the IR connector back to the motherboard.
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Open the back of the television to gain access to the key control board. You can either repair/replace the faulty button or replace the key control board. Remove the screw holding it to the television casing. Disconnect the old board and install the new one.

Replace the remote control if the buttons on the television control are working properly.
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GTW-P42M102 Television

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gateway 42" plasma tv turns on- clicks- see hourglass- then fades to black- click -off, shampo GTW-p42m102 Started a few weeks ago, turn on tv with remote or manually, you would hear a click like it's turning on, then a darkened blueish balck screen- normally blue, comes up. See the hour glass for maybe three turns then fades to black and click it goes off. When it started this I would unplug it for maybe 10 minutes then plug it in and turn it on. It worked. I had heard this is a common problem caused by a bad solder so we took off the back. OMG! Does this problem sound familiar? Does anyone have a diagram of witch board I should detach and check solder spots? anything anyone can supply me with as to info I would be most gratefull. I've never had an issue with this tv before and would like to keep it forever if possible! LOL [email protected]
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