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i would try to help you out in this regard, but before this let me know whether you have set any password to other options in the settings like.. personalize, or ring style or connection or call divert.
if you have the password to any of these, first try to remove the passwords to those options and restart your mobile, this should be fixed, you may ask that what is the relation b/w this option and other options, this could be because of some bugs in software building..
if the issue persists, write back on this with the exact error message you see.. or any thing that happens when you try to open it...
what you ahve activated is calling divert it is a simple thing to turn off but handy when you need to divert a call somewhere , you go into the settings menu of your phone , then calling , then call divert press this and then it should say activate , deactivate, or staus press staus to make sure for definate that it is on and then press deactivate then you should get a confermation message appear and its done
I loosely followed Solution #2's answer. If you pick up the phone, the display screen will show options above each of the 4 'arrow' buttons. The one to the far right, for me anyway, showed something looking like this: >>>
I hit it and it showed a number of options, one being "DND". Hitting that deactivated (or activated) DND on the phone I was currently on. That solved the problem for me.