I disconnected my iriver when the computer froze, now it doesn't respond at all.

Morning,
May I ask about your computer Operating System? What is it please. ALso, how long have you had your iRiver and had it ever functioned properly?

Press on /off switch and home toggle together for about 6 seconds iriver should then reboot

driver is need.search in net

the firmware before must of corrupted and has made unreadable and undeletable an thats why it has froze during the firmware upgrade process

hope this helps
i would reformat it

your irivers firmare is lets just say  um broken and is unreadable
sorry but youll have to send it back to the factory

Same problem for me....trying to find solution now :(

does the message stop you from using the iriver?
if it doesn't then there's a format function on the iriver in the settings menu...
if it does then there may be a problem with the usb connection...
either the iriver isnt responding or the computer can't read it!
for the user below there is most likely a format will fix it...

I have the same problem and Iriver told me the hard drive is shot.

Unfortunately they will not / can not fix it as they have no "out of warranty repair," nor do they have anyone who will do this for them.

well i have an iriver t10, but i can't get any music on it...

battery. if you are charging it and it won't hold the charge perhaps you just need another battery. the worst thing it could be is the motherboard. i would try sending it in to see what the problem is. connie