Question about HP Scanjet 5400c Flatbed Scanner

3 Answers

Loss of power

I was using the 5400c when it went blank, like the power cord was unplugged. I check all connection and they are good. Does this machine have a fuse or reset? I have not been able to find it. I would really appreciate any suggestions or where I may send it for repairs. Thanks a million. Angeldog

Posted by Leland J White on

  • 2 more comments 
  • Sarbanharble Nov 26, 2007

    I have the exact same problem.  I'm using a mac, but I've tried it on a pc as well.  The funny thing is, the scanner worked fine until I installed the driver.  Now it won't turn on at all.

  • Anonymous Sep 01, 2008

    I have the same problem

  • Bugee Jan 18, 2009

    One day, the power on the 5400c scanner was gone. Checked and rechecked outlets, etc., jiggled cable etc., nothing... I would rather get a new power supply unit than repurchase a new scanner.. any suggestions?

  • Anonymous Feb 20, 2009

    It's dead! It won't start up. It's plugged in & everything is connected

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Anonymous

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I have a similar scanner, scanjet 5470c which is using the same power supply as 5400c and 5490c
2 weeks ago the scanner stopped working, yesterday i checked the scanner and found out that there was no power (12V)
the power module (black box) going into the 220V is a plastic box without service possibility. I took a screwdriver and a hammer to open the box. Inside the box i found a lot of electronics and yes a Fuse aswell. I did not have spare fuses, so like all bad boys i replaced the fuse with a wire, and guess what? .. yep I blew several main fuses in the house and now have a burned-out power supply.
the power module is still available at the HP Parts Store the part number is C8517-84201 i see a list price of 23 EUR

Before a buy a new power module I will first test the scanner with a spare 12VDC and see if he still works.

I will come back and tell you if it works...

Posted on Dec 23, 2007

  • Anonymous Dec 27, 2007

    I've done it, using an adjustable power supply all i needed was 12VDC - 2Amp, the power connector going to the scanner is a 4 pin mini-DIN male, so i've ripped of the cable from the original bad power module, cable has inside 2 wires one black one white and a shielding. Black and schielding are connected together and are going to the minus, the white one is going to +12V

    guess what? .... my scanner is working again

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Anonymous

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I have had the power go out on my HP 5400c scanner, It was the power supply. What I had found out or was told by the parts person that sold ne a new one was if you leave them pluged in the will eventually burn out. It took about 3 yr. to o that before I had to replace it.

Posted on Dec 18, 2008

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Anonymous

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Dear sir:
My scanjet HP 5400c was working before and was not in use for sometime. Then I pressed the on buttom and there was no power light at the machine. With no apparent power to the unit I check the power cord voltage and no response in the test meter. Is the power supply cord at fault or something internally went wrong? Is there a reset button or fuse to change or power supply transforme problem? Please help.
Thanks.


Posted on Nov 24, 2008

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I added the ingredients as per instructions, switched the machine on. After 5 mins, it stopped and went blank.No power to the machine. What do I do?

Give it back to your son. Just kidding! Try plugging it in somewhere else. And make sure the cord is connected good.
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Screen went blank while still on. unplugged power cord and when I plugged it back in the power on light went green. Problem remains

Resolution:

Follow the steps below to troubleshoot this issue.


Verify that the AC power cord is connected securely to a working wall outlet.
Unplug the power cord of the television from the AC outlet.
Let the television remain without power for 1 minute.
Plug the power cord back into the AC outlet.
Attempt to turn on the television.
NOTES:

If the issue is still unresolved after completing all of the troubleshooting steps, service will be required.
Make a note of the STANDBY or TIMER flash pattern when referring the television to service.
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What voltage should be read on each pin of the power adapter?

hello ,, this information is based on ScanJet 5400C - (C8517V) -- if yours is other p/n, let me know

power_module.gifpower_cord.gif

North American use , C8517-84200, Low power AC power module (Wall Mount Type) - 100-120VAC, 60Hz - Detachable power cord not needed (USA, Canada) - NOTE: Use a High Power AC Power Module if an Automatic Document Feeder (ADF) is attached

European use , C8517-84201, Low power AC power module (Wall Mount Type) - 200-240VAC - Detachable power cord not needed (Europe) - NOTE: Use a High Power AC Power Module if an Automatic Document Feeder (ADF) is attached

Worldwide use , C8517-84201, Low power AC power module (Brick Type) - 100-240V input - Requires a 3-wire detachable power cord - For worldwide operation - NOTE: Use a High Power AC Power Module if an Automatic Document Feeder (ADF) is attached

i hope thsi helps -- if it does, please rate my service


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1answer

I need a power cord for an HP Scanjet 5400c

If it's just the power cord you need, monoprice.com has excellent prices. Here's the cord listing:
http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10228&cs_id=1022806&p_id=1307&seq=1&format=2

If you actually need the entire power adapter, that's a bit more complicated. There are a lot of online vendors, but I'd need to know your location and "risk tolerance" to give you the best purchasing options.
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My scanner will not power up. I think the power

Check the Connections
in Most of the cases the Power Cable might be the Problem
Check with the Different power cable - from some other equipment
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Hp5400c wont power up why

Did the power cord is connected properly, if so check the fuse
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2answers

My DELL flatcreen just went blank and is now flashing yellow light, won't turn on

Check and make sure your connections on the back of the PC are snug...and make sure you have a good connection at the back of the monitor.
Flashing light...is loss of signal.
Good Luck,
Mike
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Loss of power

check power cord, usb cables, & fuse.
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I am trying to reinstall HP Scanjet 5400c but it keeps telling me it can't initialize, no scanner recognized...WindowsXP.. it worked before, why not now?

I had similar problem with my UMAX scanner on numerous occasions. I now have this pg earmarked for quick reference! may help I don't know for sure but it is an easy test and if it works your good to go!
It is important that you connect the scanner's power and USB cables in the following order:
1. Plug the power adapter cord into the scanner and into an outlet. The scanner's power will then be on.
2. Connect the USB cable to the USB port on the
back or front of the computer.
NOTE: If you unplug the scanner's power ,you must also disconnect the USB cable from the computer. To resume use of the scanner, remove the power card, the the USB cable.

Sounds like a lot but the order is essential!
If it works, High lite Do unplug USB/unplug cable back of scanner/and plug cable back of scanner then USB!
Good Luck Hope this helps!
0helpful
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Lights all flashing

Try the steps mentioned bellow

Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)

Then check and see

Good Luck
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