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Question about Canon PIXMA iP5000 InkJet Photo Printer

2 Answers

Canon Printer Problem : paper twists to right when loading

Canon iP5000 When pressing PRINT the paper at back of printer twists as it enters printer - it seems to pull too much at bottom right corner and stops printing with a PAPER JAM dialog box. I have tried every maintence procedure from Printer utility app and cleaned printer, held it upside down and shook it, and tried different brands of 80 thickness paper. The printer still works fine as it can do CD covers still. It just keeps twisting paper on entry. My next course of action will be to drop a large rock on it. Cheers Ian BTW printer has worked flawlessly for 18 months with no trouble

Posted by Ian Graham on

  • daveelisha Aug 25, 2008

    canon printer paper seems to go one side when i want to print something please help

  • rdoc Sep 13, 2008

    A4 paper sheet twists as the paper is 'grabbed' only on right side but not on the left side. So printing envelopes which are fed on the right side of the top feeder tray print okay, but not A4 paper.



2 Answers


Have the same problem I'd love to kick the s**t out of the person who designed this piece of rubbish I'll never buy anything by canon again. Had to refrain from launching the printer out the f**ckin window.

Posted on Oct 07, 2008



I find that having too much paper in the carrier can cause this problem.

Another tip I use is to fan the paper before putting it into the carrier and make sure the guides are guiding and not holding the paper, i.e. don't get them too wide or too narrow.

Posted on Oct 25, 2007


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Foreign object (could be very tiny)

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Paper feed rollers may need cleaning - try (from Canon Support):

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the auto sheet feeder's or cassette's, by pressing the <Paper Feed> switch on the printer.

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4.. Repeat step 3 twice.

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6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.

7. If printing problems persist, repeat step 6 up to three times.

Could be a hardware error and the printer would need servicing - still under warranty ?? If so, return to Canon for repair or replacement.

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