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Cannot transfer photos onto computer

I cannot transfer fotos onto the computer.everytime the camera is connected to the computer a warning message appears saying,'cannot get device information' HEEEEEELP!!

Posted by Kathy Noonan on

  • Anonymous Mar 27, 2008

    how exactly do i make it work to transer my pictures?!?!

    i have the same problem (with a different Kodak camera; but i have the same one as hers as well).

    I plugged in my usb conectd to my camera before installing the new software (that i thought was already the same b/c my last camera was kodak)

    and after i uploaded the software with no problem i got th same "cannot support device info"etc.

    THANX!

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1 Answer

Anonymous

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  • Master
  • 2,985 Answers

Check out the USB controller in My computer/Control panel/system/Device manager Is there a yellow mark against external memory? Remove the camera software and then let Windows try to find the camera.

Posted on Jul 31, 2007

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En la computadora, puedes a acceder la memoria del PSP. Crear la carpeta PHOTO en la memoria. Ahora, descargar las fotos entre esa carpeta. Y ya.


English Response

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It sound like you have a problem with your memory card.
But I would try buying a card reader as well. Whether it turns out to be the card or not.
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in the camera when you hit the review button do the images show up on the lcd screen of the camera?


Hope that works,
Caleb
Jul 01, 2008 • Cameras
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