I cannot transfer fotos onto the computer.everytime the camera is connected to the computer a warning message appears saying,'cannot get device information' HEEEEEELP!!
Check out the USB controller in My computer/Control panel/system/Device manager Is there a yellow mark against external memory? Remove the camera software and then let Windows try to find the camera.
Posted on Jul 31, 2007
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how exactly do i make it work to transer my pictures?!?!
i have the same problem (with a different Kodak camera; but i have the same one as hers as well).
I plugged in my usb conectd to my camera before installing the new software (that i thought was already the same b/c my last camera was kodak)
and after i uploaded the software with no problem i got th same "cannot support device info"etc.
THANX!
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