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Cannot transfer photos onto computer

I cannot transfer fotos onto the computer.everytime the camera is connected to the computer a warning message appears saying,'cannot get device information' HEEEEEELP!!

Posted by Kathy Noonan on

  • Anonymous Mar 27, 2008

    how exactly do i make it work to transer my pictures?!?!

    i have the same problem (with a different Kodak camera; but i have the same one as hers as well).

    I plugged in my usb conectd to my camera before installing the new software (that i thought was already the same b/c my last camera was kodak)

    and after i uploaded the software with no problem i got th same "cannot support device info"etc.

    THANX!

×

1 Answer

Anonymous

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  • Master
  • 2,985 Answers

Check out the USB controller in My computer/Control panel/system/Device manager Is there a yellow mark against external memory? Remove the camera software and then let Windows try to find the camera.

Posted on Jul 31, 2007

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Al principio, connecte el cable appropriado. En la PSP, entre al menu de la mas izquierda, y elegir al opcion de "Moda de USB".

En la computadora, puedes a acceder la memoria del PSP. Crear la carpeta PHOTO en la memoria. Ahora, descargar las fotos entre esa carpeta. Y ya.


English Response

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It sound like you have a problem with your memory card.
But I would try buying a card reader as well. Whether it turns out to be the card or not.
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It will also make transferring your images faster.
in the camera when you hit the review button do the images show up on the lcd screen of the camera?


Hope that works,
Caleb
Jul 01, 2008 • Cameras
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