I have a ViP 722. It has no rf output for TV1, just the hookup for TV2. The multi RCA hookup for HD. HD is not as important to me as is a clean picture and audio on my TV. No matter how I do it, I get a 60hz hum - low volume - but still annoying. I have reverted to my original sd receiver/DVR to eliminate this hum. My system includes: digital cable programming with TIVO; Dish sd Receiver/DVR, a Panasonic DVD/VCR tuner/player/recorder. When I series all my outputs via RF coax from the TIVO to the Dish receiver/dvr to my DVD/VCR tuner/player/recorder to my TV there is no hum. When I introduce connections via RCA video/audioLR I get hum. Without the Dish receiver in my system operating with just digital cable, TIVO, and my DVD/VCR tuner/player/recorder I connect it any way I wish; through RCA out/in or rf out/in. I can also remove my DVD/VCR tuner/player/recorder and connect any which way. I personally would prefer to eliminate HD and stay with standard definition than to eliminate my DVD machine but the lack of an RF output on the ViP722 seems to prevent that without removing my TV2. Any solutions out there?

Is this a newly installed system? If both tv's are responding to the same remote setting (red in case), it means both tv's are set to the same channel. The tv that is connected to the decoder directly (via AV cables, I presume) is supposed to respond to if the remote is set to red. In order for the second tv to respond when the remote is set to blue, you need to tune the second tv until you find the picture of tv2 (the decoder transmits both tv1 and tv2 on the RF/coaxial output and it seems that your remote tv is tuned to tv1 instead of tv2).

C Dunn,

I can definitely assist with this. You'll want to access the Record Plus screen from the menu to make that change.

To get there go Menu > Preferences > Record Plus. Once there you can choose a default TV to record, or disable the feature so it will record on the tuner you are using, first. Let me know if you have any other questions!

Tommy Faust
DISH Social Media Representative

There are two parts to this, to switch modes just press the mode button on the front right side of the receiver. You are most likely using one of two types of cabling either rca cables these have threecolored tips (red yellow white) or component cables these have five colored tips (red, red, blue, green, white) if this is an HD set up your probably using the component cables. If you look on the back of the receiver all of the cables RCA or component should be connected directly under the green TV1 picture.

Hi xckicksmy name is Mike Houston with the remotes not working by themselves you can reprogramthe remote and I will walk you through the steps. The first thing you want todo is press the System Info button on the front right of the receiver, once youhave the System Info screen up you will then with the number 1 remote press andrelease SAT button and the Record button and the number in the box next toPrimary Remote address will change.

Are you receiving no picture on TV1 or TV2?

If it is on TV1 you will want to verify your television is on channel 3 or 4. In some cases with the VIP receivers it may be 65 or 72 as well. I would also suggest going through the inputs on the receiver. Most tvs would list it as a "tv/video", "source", or "input". You'll also want to make sure all connections are tight and secure. At last resort you can try a hard reset by unplugging the receiver for 10 seconds.

It no picture is on TV2, you will want to confirm what channel the TV should be on by using TV1. On TV1 go to Menu then press 6-1-5 and change TV2 to the channel showing in "TV2 out".

With the fan running that is completely normal as the DVR function is always in use. It always has the capability to be paused and to use the rewind function so the fan is always cooling the hard drive.

Nick Franta
DISH Network Customer Service

Happy to help get that fixed right away!

You mentioned that your TV is not recognizing the DISH Network signal, since wedo not know how many TV's your receiver is able to support, or whether it's theTV1 or TV2 having the issue I will address them both.

The first thing we want to do is ensure that all connected components arepowered on (VCR, DVD Player, etc.). Check what channel or input your TV iscurrently on by powering the TV off then back on and noting the channel orinput that appears on screen when the TV is powered on.

If TV1:

Check what type of cable is used to connect the TV to the receiver. If you areusing a Coax Cable to connect the receiver to TV1, check the receiver'sback panel for the output name. If your receiver has a "TV CH 3/4Out" (non-ViP Receiver): Tune TV to channel 3 or channel 4,if it has "Home Distribution" output (ViP Receiver): Tune TVto channel 62 or 75. If using non-Coax (RCA, Component, orHDMI) to connect receiver to TV1, cycle through the inputs until pictureappears; most TVs have a "TV/Video", "Input", or"Source" button. If the issue persists, check that theconnections between your DISH receiver and your TV are secure then reset thereceiver by unplugging it from the outlet for 10 seconds then plugging it backin. If not fixed then connect another component (VCR, DVD Player, etc.) to thesame TV, using same cable, same input, and same channel to see if it works. Ifit works with the other component then call us at 1-800-333-DISH (3474) foradditional troubleshooting, if it still doesn't work with the other componentthen the cable should be replaced.

If TV2:

Access "Modulator Setup" from TV1 by pressing the menu button(on the top left of DISH remote) then pressing the numbers 6-1-5. Tune TV2 tothe channel that appears under "TV2 Out" on screen. If stillno picture, verify the mode (air or cable) that TV2 is on. Then change themodulator setup to match this mode (air or cable). After changing modulatorsetup, tune TV2 to the channel that appears under "TV2 Out" onscreen. Check that the connections between your DISH receiver and your TV aresecure then reset the receiver by unplugging it from the outlet for 10 secondsthen plugging it back in. If not fixed then connect another component (VCR, DVDPlayer, etc.) to the same TV, using same cable, same input, and same channel tosee if it works. If it works with the other component then call us at1-800-333-DISH (3474) for additional troubleshooting, if it still doesn't workwith the other component then the cable should be replaced.


Phillip Chang
DISH Network Customer Service Representative

We would like to guide you through the connection process,but depending on what kind of receiver and TV you have this process may vary.Visit our "How to connect receiver" page here:http://www.dishnetwork.com/SupportSection/setup-receiver.

Once we have everything connected correctly, check what channel or input yourTV is currently on by powering the TV off then back on and noting the channelor input that appears on screen when the TV is powered on.

Steps for getting picture on TV1:
If you are using a Coax Cable to connect the receiver to TV1, check thereceiver's back panel for the output name. If your receiver has a "TVCH 3/4 out" (non-ViP Receiver): Tune TV to channel 3 or channel4, if it has "Home Distribution" output (ViP Receiver):Tune TV to channel 62 or 75. If using non-Coax (RCA,Component, or HDMI) to connect receiver to TV1, cycle through the inputs untilpicture appears (this information may appear on the remote sticker), mostTVs have a "TV/Video", "Input", or "Source" button.

Steps for getting picture on TV2:
Access "Modulator Setup" from TV1 by pressing "menu"then 6-1-5. Tune TV2 to the channel that appears under "TV2 Out" onscreen. If still no picture, change the "TV2 Out" mode fromAir to Cable, or if it's already on Cable, change it to Air. Then change thechannel of TV2 to what is now displayed under "TV2 Out".
If the issue is only on ONE receiver, unplug the DISH receiver for10 seconds and plug back in. It may take up to 5 minutes for the reset processto be completed. If you still are not getting a picture, connect anothercomponent (VCR, DVD Player, etc.) to the same TV, using same cable, same input,and same channel to see if it works. If it works give us a call at1-800-333-DISH (3474) for additional troubleshooting, if you don't get apicture with the other component, replace the cable.

Hope this steps help, and thank you for being a valued DISH Network customer!

Phillip Chang DISH Network Customer Service Representative