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Question about SanDisk Sansa e250 MP3 Player

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Pc Doesn't Detect

Ok I have called support and even taken my SansaE250 to the store where I bought it. Their's did not recognize the device either. I was advised to trade it in, but have lost the receipt so thats not possible. The device shows connected and I can disconnect it under the safely remove hardware window, but it does not show up anwhere on my computer as far as Windows Media Player. It shows up under devices, but when I went to update them it didn't locate it. I have done firmware updates before as well as downloaded music to it before. It also does not work in the MTP mode. I thought I could possibly use an SD card to put music on the device but I had the refresh database problem. When I called cust service they told me to delete all the music so i did that(it wasn't refreshing) and so I have no music and am unable to add music.Am I out of luck?

Posted by Rebecca Digangi on

  • Anonymous Jan 20, 2008

    same Prob here

    Think it's the usb that xp is suposed to recognize

    out of luck

    but it works on another computer try that maybe

    have a nice day



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Try rebooting your compy.

Posted on Apr 12, 2008


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