Recognizing as MP3 player or removable device

My computer does not recognize my Philips GoGear SA13335 MP3 as an MP3 player, or a removable device, and i've tried almost everything a note at the bottom keeps popping up saying Found New Hardware MTP Device, but it does not do anything and when i go to my computer, it does not show a removable device, any help?

Anonymous Mar 13, 2014

I got released from prison and decided to keep my mp3 player. Now I want to take the security system off my mp3 player that keeps me from using it unless I revalidate it every 14 days.

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105 Answers

Try reinstalling the software that came with the unit. Go into device manager & see if the unit shows there, & make sure there are no conflicts. Your owner's manual may also have a tech help number to call.

Posted on Jul 20, 2007

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