Question about Onkyo TX-DS797 Receiver

Onkyo TX DS797 no sound from cable TV

For not apparent reason we can't get sound from Video 2 (which we use for Cable TV sound). We get sound from other sources (FM / Component 2 (XBox) / DVD. We didn't knowingly change any settings. We get TV sound from the TV. Any ideas would be welcome. Thank you.

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51 Answers

Have you made sure the receiver's INPUT SELECTOR is set to "Video 2"? I know it seems like a stupid question, but worth mentioning as many folks would set the receiver on TV, which would not work unless the signal was also plugged into a "TV input" in back of the receiver. If your setting is correct, try running the TV cable sound temporarily into the receiver's DVD input, which we know does work. If you still don't get cable TV sound when the receiver is set to "DVD", then you have a problem with the TV cable audio portion. Most receivers would fail completely, rather than have only one input fail, so my guess is that there is a hookup or switching error somewhere.

Posted on Jan 02, 2009

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