Question about Lexmark X7350 All-In-One InkJet Printer

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Lexmark I have recently purchased a Lexmark X7350. This is a printer,scanner, fax machine in one. They supply an adaptor to UK customers whichyou inert into your wall socket. The Lexmark goes into one end and the phone into the other. However I now have no dial tone on my phone. This happens even if the phoneis connected into the adaptor onits own and the fax machine is not connected at the other end. However the phone connected staright in to the socket, on its own with no adaptor, is fine. It is recognising the fax machine when it is connected because if I ring the number the fax machine clicks in. I have looked in the manual and at Lexmarks online support. No help. I therefore ranfg their helpline. They said to connect the phone into the Lexmark directly. I said that this was not possible with UK phones as the socket is for a US style phone jack and that is why they supply an adaptor. The lady said they didn't supply an adaptor (even though it is listed in the handbook as the items that are supplied with your kit!! and that I should not use equipment that has not been supplied by them! I am still no further forward and getting more frustrated byt he second. Can anyone help please?

Posted by jennifer mainwaring on

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I hope u are connecting the lexmark X7350 the right way.. i.e... telephone wall outlet to line jack on the back and ext port to the Physical phone... If you are then Could be a case of the adapter that lexmark supplied is not working or the Ext port of the printer itselt has the prob.. check again with lexmark support and may be you can get it replaced...

Posted on Sep 20, 2007

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