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If the touchscreen does not have any damage then remove all the screws and remove the touchscreen if it comes out freely, the connection has come out from the slot, if not please press it in the slot properly it should work. if doesn't work the connection strip is damaged.
when phone is idle, the auto lock feature locks out the screen. you can set the time when lock engages or disable completely. To unlock, press top right corner button or use touchscreen options by sliding finger up from bottom to top or press unlock button on bottom of touchscreen
I can give you the following suggestion. The touchscreen will recognize your stylus tapping if you simultaneously have any of the keyboard buttons pressed (except 'Clear'). Once you see the whole menu (after screen calibration and brightness settings) press Clear than Exe than Clear and the screen should be touch sensitive again.
Sounds like you have a broken digitizer screen. Somebody needs to open your
blackberry to replace it. Go to your provider, they might replace the phone
for you. If they refuse and If you want somebody else to do
it for you go to Blackberry Repair.
The touchscreen is a thinlike mylar sheet that overlays the screen. Once damaged, all you can do it get it replaced. To verify if the touchscreen is "smashed", try using the thumbwheel or up and down buttons. If you can move around the display, then this means the touchscreen is damaged but will not prevent you from using your device, that is, until you turn it in for repair/replacement.
Touch scre4ens are actually two screens, the visual surface and the touch surface. On can be damaged and the other function normally. Unless it is a driver issue, I'd say the touch screen is probably dead.