Question about SanDisk Sansa e250 MP3 Player

Sansa e250 my thing froze and when i turn it on it wont get past the refreshing database screen what should i do

5 more comments
big swede Nov 23, 2007

after loading music and disconnecting from the computer i turn on the e250

sansa and refresh database appears and the bar makes it about half the way across the screen and then the screen goes white.
jermonster Mar 06, 2008

I had the same problem but another is that what is the file to be downloaded because the link you have given is not complete. can you give me the complete link to it. you can email me at [email protected] my firmware version is old since i have not updated it after i bought my player. thanks
Anonymous Mar 06, 2008

How do I reformat my Sansa mp3 player?
I can't switch it on, because it does this weird restarting thing and the menu will not come up at all.

It shows the SanDisk logo and then the whole screen just goes white, and it does it over and over again.
I know someone else had the same trouble... but I don't know how to reformat it :(

how can this be done?

how can i format it in recovery mode?
Anonymous Mar 08, 2008

Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-S301.0.1.47-D
Base Code: 05.51-S301-01.01-S301.0.1.47-D
ODM Ver.: S301-01.01-S301.0.1.47-D
OEM Ver.: S301.0.1.47-D
Build Type: -D
Build Date: 2006.10.07
Build Number: (Build 169.31) \

"load image failed"

switch to recovery mode

can anyone help me with my sansa e 250

i have also given my version details

please reply me at [email protected]!!! please do reply

thank u in advance
mj2387 Mar 09, 2008

My database will not refresh My database will not refresh
Anonymous Feb 13, 2009

i have the sam porblem

i have the sam porblem
Anonymous Feb 16, 2009

freezes constintaly doesnt work freezes constintaly doesnt work

2 Answers

Anonymous

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2 Answers

I have had the same issue with my Sansa when putting some media types on it. I have had to install the firmware again. It is a slight pain, but your player will work again. I'll post some steps from a crash solution to fix it. 1. Switch the player's hold button on. Hold down the record button and power up at the same time. This will bring you into recovery mode. Now plug your player into the computer. 2. Go to http://www.sandisk.com/assets/file/downl... and download that program. Run the program and select yes to format and install the new firmware. 3. Unplug the player and wait for it to reset. This will install the old firmware version, so once it is working again, go to the sandisk site again and download the updater for the firmware and install that. These are the simple steps to a firmware fix, and should take care of the problem. -JJ ...let me know if there are issues with this. There is another way to install the firmware if this one doesn't work.

Posted on Feb 14, 2007

Anonymous

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1 Answer

This is not a sollution, but a comment about your solution JJ.. i had the same problem with my mp3 and i tried doing what you said, and i got to step #3 and when i turned it on to refresh database (followed by selecting MSC mode or whatever) it got stuck again in the same spot its been in for a month.. im sure it has something to do with the music i downloaded, i dont know, but its very aggrevating to not be able to USE my mp3 player! thank you for posting this solution, i hope you have another idea about fixing my problem.. thank you- Talia

Posted on Mar 26, 2007