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Aissatou Diallo Posted on Feb 13, 2007

Paper jam Hello i'm having trouble with my HP deskjet D4100. when i was printing, the paper got half way through and stopped. Now it's stock in there; it's neither going in nor coming out, and when i try to get it out it says paper jam; what should i do?

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  • Posted on Feb 18, 2007
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Carefully pull it out. Try not to rip the paper, because you may get some stuck inside. It may be necessary to open the printer up and even remove part of the cover to get it all out.

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First, here is a link for the troubleshooting your printer: https://support.hp.com/us-en/product/hp-deskjet-d4100-printer-series/501868

I always go the the manufacturer website to download drivers. I also just had a similar problem on our printer at church. Two people looked and looked after pulling a jammed paper out of the printer. I looked a few times, opened the 2 back doors, the front door, removed the paper trays and looked, opened the side door, and looked again. Each time the printer said jam. I got a flashlight and looked everywhere again, nothing. Still said jam. I looked one more time in above where the paper trays go, and under a piece of plastic just barely visible at just the right angle was a tiny scrap of paper, not much bigger than a quarter. I managed to get it out and all works fine. Possibly you may have something like this going on?
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