Paper jam Hello i'm having trouble with my HP deskjet D4100. when i was printing, the paper got half way through and stopped. Now it's stock in there; it's neither going in nor coming out, and when i try to get it out it says paper jam; what should i do?

The official HP website page for trouble shooting the printers HP OfficeJet Pro X series - Resolve paper jams including "Print Zone" jams ' HP® Customer Support

Hi Jeannine,

The first thing to try is to install new driver for your printer from here: http://support.hp.com/us-en/product/hp-deskjet-d4100-printer-series/50186

Let me know if this doesn't fix it

First, here is a link for the troubleshooting your printer: https://support.hp.com/us-en/product/hp-deskjet-d4100-printer-series/501868

I always go the the manufacturer website to download drivers. I also just had a similar problem on our printer at church. Two people looked and looked after pulling a jammed paper out of the printer. I looked a few times, opened the 2 back doors, the front door, removed the paper trays and looked, opened the side door, and looked again. Each time the printer said jam. I got a flashlight and looked everywhere again, nothing. Still said jam. I looked one more time in above where the paper trays go, and under a piece of plastic just barely visible at just the right angle was a tiny scrap of paper, not much bigger than a quarter. I managed to get it out and all works fine. Possibly you may have something like this going on?

Give it a piece of paper and hit the blinking arrow. It means it is out of paper and will not function until it completes its task.

Lubricate the print head shaft. Not too much as it will collect dust.

I would replace the printer if it was giving me that much trouble.

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Check the HP support pages, but as HP inkjets turn the paper over internally it means their weight limit is likely lower than others. Also check you have loaded paper face down so it is glossy side UP as it turns over for printing. Their site quotes a max weight of 200GSM for thick stock http://h10025.www1.hp.com/ewfrf/wc/docum... Source(s): http://h10025.www1.hp.com/ewfrf/wc/docum...