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Remove the battery, then hold down the Volume Up button and the Power button at the same time, while someone inserts the battery.
This should take you to a menu. Different models may use Volume Down/Power button instead.
Unplug the television. Check to see if the plugs are polarized (one bigger than the other). Sounds like if the plug was plugged in the wrong way could cause what we call a hot chassis. The tv is not properly grounded, it appears to be a grounding issue.
Double click on the volume control at the bottom right corner of the screen or go to control panel (by clicking all programs or windows logo) and choose Sound And Audio Devices. When you are in the volume control panel box, make sure that all volume controls are at its maximum. If this doesn't work, try a different speaker or a headphone. If your speaker/headphone has volume control, set it accordingly. If still nothing, reinstall the driver for your audio device.
sounds to me that the remote control's volume button is wedged in there. try to jimmy it loose with a paperclip. It could also be stuck ont he tv at the bottom. are you wall mounted, stand, or just laying on carpet? the volume is at the bottom of the tv. hope this helps...cheers.