Question about NetGear WGT624 Wireless Router
NETGEAR Technical Support Engineer 1. access 1st the router's setup page * open up a browser * http://192.168.1.1 or http://www.routerlogin.com/ 2. go to wireless settings under setup if you have a wireless phone at home change the channel of the router, make sure they dont have same channel 3. change the mode of the router to w/c your laptop's wireless adapter support (eg. b only, g only ) 4. try to change security option wpa instead of wep (make sure your laptop's adapter support it) 5. change SSID (note: if you've change the SSID of the router, remove the profile on your computer under preferred networks 6. change your passphrase 7. Disable Advanced 108Mbps Features 8. Disable Setup Access List (it can be found in wireless settings under advance) 9. upgrade firmware of the router * before upgrading make sure you backup the settings (go to backup under maintenance) * if latest firmware is installed * flush firmware (flushing it is just reinstalling even if the latest firmware is installed) 10. power cycle frequently (turn off for 10 seconds then turn it on again) 11. If all of these didnt work call your laptop manufacturer for help 12. call gearhead -> 1-888-615-3488 13. or call our technical support 1-888-netgear lucky if you got me ***caesar *** NETGEAR technical support engineer
Posted on Mar 17, 2007
When I look at the activity in the wireless network connection status window, the received # is 0! Why and how do i fix it?
Posted on Mar 29, 2008
Make sure that your laptop wireless NIC card is plugged in correctly (double check by removing and reinserting, you may have a little difficulty when removing the arial connectors just be careful and use a small flat head screwdriver), I say this as I had bacicaly the same problem with a dell laptop and a 3com wireless access point.
Posted on Mar 18, 2007
If 'obtain an ip address automatically' is enabled, check the IP Address (Go to the command prompt - Start -> Run -> cmd; in the command prompt type 'ipconfig'). If we have a valid IP Address - something in the range of 192.168.1.x, attempt to ping the router (Go to the command prompt - Start -> Run -> cmd; in the command prompt type 'ping 192.168.1.1'). A successul ping would mean we have a successful connection between the router and the laptop. Attempt pinging certain websites thereafter. If the ping is unsuccessful, look for any active software firewall. Disable the firewall and try pinging again. You haven't specified the ISP and the make / model of the modem. Also, check the IP Address on the PC which is able to go online.
Posted on Feb 13, 2007
Right click on your wireless connection in taskbar and click on open network connectons, right click on your wireless network connection and go down to properties. On the general tab click on tcp/ip and click properties, then make sure obtain IP Address automatically is enabled. If you still cannot connect, try this:- ipconfig /flushdns then press enter.(note the gap between ipconfig and the /).
Posted on Feb 13, 2007
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