Over the last month or so, I've had to wipe water off the floor and it has been cold. now there is more and it's taking two big towels to get the water up. The stuff inside is still frozen and the door is shut. what could possibly be wrong and what can I do to fix it?
Sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine
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