Has anybody else had this problem. A new microwave, only used three or four times to heat up food --- maximum 2 mins. Four - five hours after use exterior top of oven burning hot to touch - so much so scorched a packet of Asprin...what is the likely cause...thanks very much for any advice
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There are three parts that could be bad. One is a high voltage diode, another is a capacitor and the third is the magnetron itself. If you are not familiar with these terms, it is time for a new microwave oven.
Fill a plastic bowl with 1 qt. of warm water. Add 2 tbsp. of liquid dish
soap and 1/4 cup of chlorine bleach to the water. Thoroughly mix the
solution.
Dampen a clean cotton rag in the solution. Wipe all inside surfaces of
the microwave with the soapy rag to remove food debris and stains. Scrub
stubborn residue with a nylon scrub brush.
Moisten another cotton rag with warm water. Wipe the
microwave surfaces with the rag to wash away soap and loose food
debris. Thoroughly rinse the inside of the microwave.
Dry the microwave's interior surfaces with paper towels. If
odors remain in the microwave, fill a microwave-safe bowl with 1 cup of
cool water. Add to the water 2 tbsp. of baking soda, half of a chopped
lemon (including pulp and rind) and four whole cloves.
Place a microwave-safe plate on the microwave turntable. Set the bowl on the plate.
Heat the microwave on high for three minutes. Operate the
microwave according to the manufacturer's directions. Keep the bowl in
the microwave for 15 minutes.7
Remove the bowl from the microwave. Wipe the microwave's interior surfaces with clean paper towels to remove steam moisture.
Leave the microwave door open overnight to completely air out any remaining odors.
1. Plug the microwave into the outlet if the microwave won't power up. Make sure the plugs on the microwave match the type of outlet. A four-pronged outlet can only be used with a four-pronged plug. Same with three-pronged outlets---they only work with three-pronged plugs.
2. Inspect the plug. Make sure it hasn't been cut or tampered with. Four-pronged plugs can't be cut down to fit a three-pronged outlet. Three-pronged plugs mustn't be forced into four-pronged outlets. A three-pronged plug mustn't be used in a two-pronged outlet, either.
3. Replace blown fuses, or if there's a circuit breaker, check it for tripped breakers. Sometimes the trip won't be obvious, so cycle the circuit breakers. Turn them all the way off and then back on again.
4. Plug another appliance in the outlet. You will find this easier with three-pronged appliances. Simply plug a toaster, or other appliance into the microwave's outlet, and see if it works. If it works, you know the problem is with the microwave, not the power circuit. Have the microwave serviced or replace it. If the toaster or other appliance doesn't turn on, you know the problem is with the circuit.
Hope i could help you.
Have a nice day : )
1) Plug the microwave into the outlet if the microwave won't power up. Make sure the plugs on the microwave match the type of outlet. A four-pronged outlet can only be used with a four-pronged plug. Same with three-pronged outlets---they only work with three-pronged plugs.
2) Inspect the plug. Make sure it hasn't been cut or tampered with. Four-pronged plugs can't be cut down to fit a three-pronged outlet. Three-pronged plugs mustn't be forced into four-pronged outlets. A three-pronged plug mustn't be used in a two-pronged outlet, either.
3) Replace blown fuses, or if there's a circuit breaker, check it for tripped breakers. Sometimes the trip won't be obvious, so cycle the circuit breakers. Turn them all the way off and then back on again.
4) Plug another appliance in the outlet. You will find this easier with three-pronged appliances. Simply plug a toaster, or other appliance into the microwave's outlet, and see if it works. If it works, you know the problem is with the microwave, not the power circuit. Have the microwave serviced or replace it. If the toaster or other appliance doesn't turn on, you know the problem is with the circuit.
This indicates three parts that can be the culprit, the magnetron "common problem" or the high voltage capacitor or diode, all three work together to heat food. Depending on the nature of the repair will determine the price for parts and labor and may approach the cost of a new one.
If the supply voltage is low it will take long time to heat foods. The second reason is the Magnetron. Since it is in the warranty period you can call at the sharp authorised service center. They will do it free of coast.
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