Player Turns On, but Won't Play Music

First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Hi J...welllll....I dunno what kinda internal damage your player may have suffered, but let's try a couple of exercises and see if we achieve success. 1) Have you tried resetting your player? To reset your player, insert the end of a paperclip into the Reset Hole. Under normal circumstances, resetting your player will not cause any data/file loss. 2) Click on the URL below, and download the latest appropriate software for your OS, also download the latest firmware for your player. My intention here, is to attempt to sync your player with your computer, which will allow you to control your player via your pc, and ultimately enable you to transfer your files from player to pc. However, success using this theory is relying on a simple loss of your Firmware/BIOS information contained in the EPROM from the jolt. http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics on any failures or progress....meanwhile...I'll toss your dilema around in my head until I learn of your status......good luck my friend

If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

hello l am very sorry to write you this latter becuese l you to send me this item

When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Ever since vista dropped alot of support files for simple thing like Creative's older model Mp3 Players, try going to creatives website, and look in the support section for a driver update for VIsta.

If you plug the USB cable into your PC and turn it on what happens?

find another battery

no im sorry to say it best if you just format it and start a gain or try itunes and possibly the program will pick it up ?

Try open it up and reconec the LCD otherwise replace it. But software before hardware, reinstall the software and update it. Good Luck