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Issue: The Check Paper and Check Print Cartridge lights blinkIn this error condition , the following blinking lights pattern displays on the control panel:
On/Resume light : On
Check Paper light : Blinking
Check Print Cartridge light : Blinking
Black Start Copy light : On
Color Start Copy light : On
Figure 79: The Check Paper and Check Print Cartridge lights are blinking
CauseThe carriage is stalled or jammed. A message indicating that the carriage is stalled might appear on the computer.You might also experience the following symptoms:
The product will not print.
The carriage is stuck and does not move.
The product makes loud grinding noises.
SolutionsSolution one: Turn the All-in-One off and then on againFollow these steps to turn the product off and then on again.
Press the On/Resume button ( ) to turn off the product.
Wait 15 seconds.
Press the On/Resume button ( ) to turn on the product.
Check the lights on the control panel to make sure that they are no longer blinking.
Try the intended task again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution two: Make sure that the front panel overlay is installed correctlyIf the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, follow these steps to ensure correct installation of the front panel overlay.If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.
Try this trick. Turn off the printer, reach in and manually move the carriage to the other side of the printer. Then, unplug it, plug er in and try again. If that doesn't work then it's most likely a dead unit.
Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:
Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.
Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?