No sound, drivers can't be found

Friend was over helping with a problem. He disabled sound in BIOs, then after Enabled it. After Enabling sound again it found new hardware. No drivers can be found. I've used the Gateway Recover to Factory Restore, problems still there. Tried using the Gateway Recovery Center to install the Realtek Sound drivers again. Still have no sound. Volume icon bottom right taskbar has red X. Device Manager now has Other device - Multimedia Audio Controller. There is no longer a Realtek HD Audio ...... under Sound,video and game controllers. Things already tried.... + factory restore + installing drivers with windows found new hardware wizard (can't be found) + gateway recovery center -> Installed Realtek HD drivers + installed Audio drivers from Gateway site + installed drivers from realtek + Used Driver Reviver for drivers + uninstalled from device manager & control panel .. restart reinstall ....:: Thank You for any help ::....

Anonymous Jun 29, 2012

Should have had this in first...
PC Specs...
Part Number: 1014823RGateway GT5634H Desktop Computer
Model: GT5634H
Processor
Intel Core 2 Duo E4500 dual core processor Each core operates at 2.2 GHz
2 MB shared L2 cache 800 MHz front side bus
Chipset Intel 945G
Memory 4gb

*** Audio Integrated 8-Channel (7.1) High Definition Audio ***
(onboard sound)

OS Microsoft Windows Vista Home Premium 32 bit
Sytem Type X86-based PC

Gateway Support Downloads for GT5634H ( I've used the audio from here and other sites.http://support.gateway.com/us/en/product...

GateWay spec =http://support.gateway.com/s/PC/R/101482...
(Graphics card is now GTX 550 Ti & power supply is 520w)
-------------------------------------------------------------------------------------
follow up:
- I've clicked on the red X / control panel to open sounds. in playback (No audio devices are installed) same in recording.
- Yes it's onboard sound, but I don't beleave it's damaged. Has it was working fine, and all that was done is disable & enable with a restart in between. never touched the guts of the pc.

- uninstalled the drivers, restart, install drivers... done this every time.
Anonymous Jun 29, 2012

I have installed/updated Chipset for the intel 945G

1 Answer

Brian Sullivan

Gateway Master 27,725 Answers
Posted on Jun 27, 2012

Brian Sullivan

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Right click on the red X icon select playback devices there will be a red x on the speakers right click configure them

hope this helps

Brian Sullivan Jun 29, 2012

if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrative tools computer management device manager scroll to sound,video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to reinstall drivers
if you dont have motherboard diskhttp://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers
be precise you might have to try a few times to get it right

1 Related Answer

Anonymous

60 Answers
Posted on Jul 08, 2010

SOURCE: installed new hard drive (old one crashed) no sound now

You need another sound system. If it's xp it is probably ac 97. However; go to windows update, make sure you have all of the updates. Then go to the control panel, device manager and look for a yellow question mark or a yellow exclamation mark, if there, right click and click update driver or click uninstall from the system, restart the computer and windows will look for the drivers, just follow on screen directions.

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