I hate blue

Try re-formatting the player (FAT) , run the upgrade, and format your 2gb card to FAT as well. Should work.

Thank you for the help in reformating my sansa e140. It worked perfectly!!!

Had the same problem, blue light no screen, took the cover off found a small black rectangle block not completely pushed in. the block is located on the right center on the part above the battery and right behind the screen.

ok, for everyone with e130 "keeps getting an I/O device error, only language screen, than something about 4MB memory..." problem, I just spend six hours of my life trying to solve it and fix my dad's e130 and I succeeded ;)

so, step by step, how EXACTLY I did it:

0) my system was windowsXP SP2

1) remove the battery
2) keep holding the menu button and plug in the usb, keep it for a few seconds more, untill the system will tell you it found a stmp3500 and want to install the hardware
3) allow it to reach windows update for that matter and install the drivers
4) now you have new device that is called "Player Recovery Device Class" you can check it in device manager (Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager)
5) and now is time for flushing new firmware...I managed to find two versions of firmware for e130:

1.0.101e - http://www.sandisk-karty.cz/sandisk-katalog/sansa-e100-series-mp3-players/dokumenty/
2.0.0.01e - http://www.sandisk.com/Retail/Default.aspx?CatID=1295

6) I tried both of them in many different combinations and finally one and one only miraculously worked for me and that was the one when

I HAD THE SD CARD IN THE MP3PLAYER, THE PLAYER WAS RECOGNIZED AS "Player Recovery Device Class" BY THE WINXP AND I STARTED EUROPIAN sansa-2.0.0.01e.exe !


PS: i don't think that there's a big difference between europian and american version of firmware I mention it just to be accurate about the situation. and big thanks to anonymous guy who turned me to right direction with stmp3500. hope that help to others ;]

I had this same problem. I moved all the files off the device. Went into Windows explorer. Right clicked on the Sansa device (the internal memory, not the expansion card memory. Clicked on format and on the screen that came up I picked "Quick Format." I have just now moved all the music (but not the system files) back onto the player. Turned it on and it is now working. Hope this helps

Check to ses if they are .mp3 files.

Get out the battery and let the device "calm down" without any source of power for 5-10 minutes. After that push the menu/start button, hold down for 30 or more seconds and holding down, insert the battery. It has to reset the power circuitry and should help.

The one thing I can suggest is that something must have cracked the screen or disconnected the wire leading to the screen and it is intact enough that the back light will go on. The only thing you can do is send it back and if it under warranty you will receive a new mp3 player. Also make sure you have all the songs on a file on your computer.

if you find out whats wrong tell me i have the same problem e-mail me at [email protected]

You may have to open the player and reconnec the LCD.