Washer does not agitate. If fills,draines,everything but agitates.Also if you push down & hold it on the top of the agitator,it will work.Please help?Washer ia a GE top load, don't know model. Also can not get agitator off.Thanks for your help. Ivy
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You have what is called "agitating dogs" there are usually 4 of them at the bottom of the agitator. They have small grippers which lock onto the agitator and agitates. If the washer is ever overfilled or over time filled to heavy this will wear down the nylon teeth on the "dogs". The top of the agitator will spin off, you will see a bolt inside at the bottom, remove bolt and the agitator will pull out. Google "agitating dogs on washer. It will give you pictures for a better understanding. If the belt was broken the washer would not drain, because the belt turns the pump. These dogs are about $5 and honestly easy to install. Good Luck.
The problem is the agitator coupler (about $ 7.00) simply pull straight up on the agitator - Give it a good tug. take the one bolt holding the coupler off - pull straight off. Replace the coupler and bolt (they are sold together). Line the agitator lines up with the coupler lines - when they line up it should go all the way down and snap back into place. and your done.
To check the agitator. Start the washer into wash cycle. Once started Push down on top of agitator. If it catches some times or all of the time when pushing down, then then doggets are worn, under the agitator. You`ll have to remove the agitator to see these. If by pushing down on the agitator, nothing changes, Then you probably have a transmition problem. Check this and let me know what you find.