Gigabeat froze -_-

Okay, here's what you need to do. I'm assuming at some point yours like mine was formatted under windows. This is bad for them lol. Locate your copy of gigabeat room, and install it. This comes with a extra program in the start menu titled formatting utility for gigabeat. Format with this program, and then look under program files/toshiba/gigabeatroom/GBsystem. Copy GBsystem to the gigabeat, then turn the battery off with the switch on the bottom for thirty seconds. That should do it.

IMPORTANT NOTE!!!!!!!!!!!

This can only be done with a computer running USB 1.0. My newer computers could not "see" the gigabeat properly. I used an old machine with outdated USB to get mine to work again :) you can also check for aftermarket firmware called Rock Box, just installed that one mine, no more converting music to *.sat, it'll take straight mp3s now just like it should :) uploaded 20 gigs to it in less than half an hour :) beats the hell out of waiting ten hours for 8 gigs lol!

I don't know if you still have this problem, but it could be possible that your battery is worn out. I remember reading this in the manual a long time ago. You'll have to contact toshiba itself and get yourself a new battery.

Batteries may need to be recharged or replace.Have U try reseting the unit. There must be reseting button somewhere on the unit.

does it show the charge icon?
maybe you should replace your batteries.

Try reformating the player using gigabeat format program see pg.52 owner's manual than restore the firmware data in the player see pg.51

I am trying to register an Adobe program on my computer and I can't because the program says my serial number is invalid. It seems like there are many people with this problem.

Hey there Dude22,

 

Thanks for sharing your problem.  I own a Gigabeat 60 GB and have similar issues. From day 1, this player has been nothing but frustration for me and Toshiba hass been less than helpful.

Yes, it looks cool and it's not an Ipod like everyone else has, but you pay a high price for this buggy player.

The first issue was the ultra-short battery life for which I sent it back to Toshiba. I got the player back but with the exact same battery performance (3-4 hours for audio).

 

The second issue is similar to yours. At some times, the player starts leading a life of its own and would start scrolling by itself.

I noticed this is happening always when using the 'northern axis' of the cross style touch pad and not when using the 'southern axis'. By pressing the southern axis, you can also stop this fast scrolling and be able to select a song, at least in my case. When asking Toshiba, they told me not much more than i already knew; that the problem could be mechanical or electronic and that I had to send it in for repair.

Since my player is no longer under warranty, they would charge 139 USD for this. I said absolutely no way since you can buy a new Gigabeat 60 GB for 200 USD now (not that I would ever consider buying a Toshiba again). I have decided that I am just gonna use my player like it is as I can still use it, although this scrolling is very annoying.

My vision is that no matter what brand you buy, at some point (and sometimes very soon), these mp-3 players break down as they are designed to be disposable objects and most companies are not interested in dealing with customers having problems.

It is almost insulting. When I looked for updated firmware for the Toshiba Gigabeat MESVK, I could not find a thing anymore on the Toshiba website, as if it never existed!! And this for a player that has not been on the market for much longer than 1.5 year....

 

So, in a nutshell, yes, I think your player can be fixed but it depends on the level of money, time and frustration that you are prepared to do it. FYI, I popped into a Radioshack store and they would be willing as well to have a look at it and give you a price-quote about how much it would cost to have it fixed (although no guarantees for repair.)

 

Toshiba Gigabeat support is 1-877-250-8595

Turn off the battery with a toothpick or pencil then turn it back on. You can do this on the bottom side.

If you reformated the mp3 player's hard drive, the problem probably is that it can't find it's firmware which is supposed to be located on it's hard drive. To fix this, simply copy the GBSYSTEM folder located (usually) in C:\Program Files\TOSHIBA\gigabeat room 2.0.2 to your mp3 player's root.