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My kitchen aid bottom drawer freezer kept melting and freezing to block the drain and then water would leak out all over the floor. I did the WHOLE fridge/freezer defrosting process once, when i really just needed to do the bottom. I have had issues with other Kitchen Aid (NEW BTW) appliances so I've talked to many repair people. One guy who came out to fix something else, told me that the freezer is really a pain to get to close completely. SO, when you don't close it all the way (Extra push) it will melt and then re freeze when it is closed properly. He suggested I take everything out, leave it open and use a hair dryer on the ice until it melts. Then use a wire hanger to unplug the drain to make sure its draining properly.
It works! You really have to make sure the drawer is shut ALL the way. I have a 2 yr old who is constantly opening it up...this is my issue! The seal is not that great and you have to really push it closed to prevent the ice build up issue.
I have a kitchenaid with the same problem. Red light blinks twice when open is normal. Hold the flap down and the red light will be on.= normal= optics are working. If the ice rakes rotate, module is probably fine. Check the simplest solutions first, defrost the freezer in case the icemaker water nozzel might be frozen. That solved my problem. I then increased my freezer temp by a couple of degrees and so far, no problems. Good luck.
Problem could be a couple of things.One There is a little control in the very back,its should be on the lower right side looking at the freg. from the back.It has a water line running up to the ice maker.If that is ok,you will need to replace the ice maker.It is not a big problem on either.Cost is for the little controll about $30.For the ice maker about &90.