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Dell A922 inkjet printer says missing cartridge

Loaded new Black and color cartridges, says Black is missing. How do I fix this, I've rebooted the printer and taken it out twice.

Posted by sarahniemi on

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5 Related Answers

Anonymous

  • 2 Answers

SOURCE: Dell 962

Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

Posted on Feb 28, 2007

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SYED KHAN

  • 41 Answers

SOURCE: dell photo 924 ink cartridge problems

Hi ,
if you are getting the msg color cartridge missing , maku sure that it is compatible with your printer , on the cartridges you will get the part no M4646/J5566 , look for those part no's and if it is giving the error msg on the LCD display of the printer , try using the old cartridge ...try the following steps
1) put the old cartridge in and then unplug the power adapter (Black box ) from the printer.

2) wait for 30 seconds and put back the power adapter and turn on the printer, and look for the msg on the printer display. if it gives the same error msg with the old as well as the new color cartridge then its an issue with the printer , and if it does not gives the error msg with the older one then its an issue with the cartridge and if you have purchase the cartridge from dell online/phone then call them back give the order no of the cartridge that u have purchased and they will replace it.

good luck..

Posted on Apr 26, 2008

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Anonymous

  • 1 Answer

SOURCE: Dell 924 printer problem with black cartridge

the printers are set to do this so you will buy there own brand but there is a way to reset the printer so it will work, I"m not exactly sure how, I'm trying to find that out myself. if you ask at the place that refills your cartridges they might be able to tell you

Posted on Jan 08, 2009

1alexh

Alex Howard

  • 484 Answers

SOURCE: my Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.

Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

Posted on May 22, 2009

SOURCE: Dell 926 won't recognize new color cartridge

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Posted on Jun 17, 2009

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0helpful
1answer

My printer doesnt make any print at all.

Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick
1helpful
1answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.

Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick
6helpful
1answer

Blinking/flashing lights(orange & green) & won;t pring. Have rebooted computer and unpluged printer. still won't print.

that is because ur head of ur printing cartridge is damaged.

remove ur cartridges black as well as color
n install only black cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur black cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of black cartridge is damaged
after this process remove the black one cartridge and install the color one cartridge n check d blinking of lights on ur printer if it doesn't blinks it's mean ur color cartridge is OK but ur blinking of light on ur printer is same it's mean ur head of color cartridge is damaged
now take a dry cotton cloth n gently clean ur cartridges head install both cartridges on ur printer n check ur blinking light on ur printer that will work only if u r too lucky other wise u have to purchase a one cartridge.
0helpful
1answer

I am getting the following error message: Black/photo cartridge missing

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick
1helpful
1answer

Error light keeps blinking and i changed all the toners

Dell 1320c printer error 093-973 "Black cartridge is either missing or not fully inserted into the printer." I've replaced cartridge with four new (known good) cartridges. I've tryed the reset button. It does not recognize the black cartridge. I own two 1320c printers and all four new black cartridges work in the other printer.
1helpful
1answer

Dell 926 won't recognize new color cartridge

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity
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Dell Photo All-in-One Printer 944 cartridge carrier malfunction

Nobody fixes ink-jet printers anymore.

If the old cart will go back in OK, it could be a bad cartridge.
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Ink for dell printer A922

Probably not, but Staples sells actual Dell products. I paid about 22 bucks for a black cartridge there.
6helpful
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Dell 962

Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!
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