Question about Zanussi WJS1265W Front Load Washer/Dryer

Power but nothing happens

Although my washing machine is on and the indicator light lights up the rest of the controle panel lights up. Is there a way of getting the electronics to restart? Or is the circuit board completely broken? Thanks Hightrees

Andrew Beint Feb 10, 2007

I can't seem to edit the text once submitted! Anyway what I meant was that the rest of the panel doesn't come on although the power is on.

1 Answer

prem mathew

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1,294 Answers

Check your washer's plug. Set the wash programme & then press 'start'.

Posted on May 10, 2008

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My candy lights are on but it will not start washing

Douglas

Sometimes I think that those machines have a mind of their own. This certainly applies to my Candy washing machine and my computer.

What I do when the lights are on but nothing happens, is that I turn the machine off and wait 3-5 minutes
Choose another programme and push the button
Usually it starts washing but if not
I disconnect the electricity and wait 3-5 minutes
If nothing happens then, I give the machine a rest for ca 24 hours and hope for the best.
which usually happens

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Try Ebay. But be prepared these Control panel modules are very expensive

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If you are holding in Auto Dry Level for 3-4 seconds this should unlock the controls. If not, this usually indicates a stuck button on the control panel. Feel the push-in action of the Auto Dry Level button to see if it feels stuck or hanging up in any way. If the button feels right then this indicates that the user interface (touchpad) is at fault.

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I started my machine, an hour later I went back and the machine still had water in it, and the cycle had not advanced. I tried to manually advance it but nothing happened. The power light is not on and...

Replacing the control panel should be the LAST thing you attempt!
Go back to basics first - does the machine empty when you turn it on? have you removed the water in the machine by lowering the waste hose onto the floor or removing the drain filter? do the program indicators light up?is water flowing through the fill hose / hoses? Are any fault codes showing? If you replaced the fuse, did it blow again? Have you any means of testing electrical Insulation / Earth continuity? Have you tried plugging something else into the washing machine socket - say a kettle or heater etc?
It well may be the Electrical Control Board in the end, BUT if you fit a new board onto a faulty part - say a blown heater - you will probably blow the new board as well, and the shop won't take it back for this reason.

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This type of diagnosis will require taking voltage readings at the control board with a meter to find the root cause of the failure. Please see the rest of the information provided & the images below for the accessing, testing & replacement instructions.

1). Put the washer into the Diagnostic Test Mode per the Tech Sheet. 2). Did the Right Hand Interface light up? 3). IF the Right Hand Interface did not light up in Step 2 check for 5 VDC on the UIP3 wire connector coming off of the control board to the Right Hand Interface from (Pin 1 to Pin 2) and from (Pin 1 to Pin 3). 4). IF you do not have the 5 VDC then remove the MI3 connector from the Machine Control board. IF the display lights; replace the Motor Control board. IF the display does not light; replace the Machine Control Board. 5). IF you do have the 5 VDC then replace the Right Hand User Interface. 6). IF the Right Hand Interface does light up. Lock the controls by pressing the control lock button for 3 seconds. 7). Once the control has been locked press the power pad. IF the control lock light blinks when the power button is pressed it tells us the power button is sending the output from being pressed to the right hand interface but the right hand interface is not responding and will need to be replaced. 8). IF the control lock light does not blink when the power button is pressed replace the center user interface.

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Press any of the buttons on the control panel to see if the buttons are operational or check to see if the "Control Locked" indicator light is lit. If the control panel is operational, you may mistakenly lock the door.

Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off.

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Control Locked

Locking controls
The Control Lock prevents unintended use of the washer. You
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To lock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds.
The CONTROL LOCKED status light glows.

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.

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