Question about Canon Pixma MP500 All-In-One InkJet Printer

4 Answers

Pixma 500 - Ink Tank 'Not Recognized"

All of a sudden my canon pixma 500 displayed a message that the pink "ink tank can not be recognized". I tried to change out the tank but the message is still there. Both tanks were full. What can I do? Thanks

Posted by pat bradly on

  • 1 more comment 
  • Babiblonde Feb 23, 2009

    I still have the smae probem as Bradrock's "Pixma500 - Ink Tank Not Recognized and no solution works. Then money I have spent I could buy a new and better All in one.

  • Anonymous Feb 25, 2009

    I am getting the message on my Pixma MP500 that it cannot read the large black cartridge. I tried billviek's idea and took out all of the cartridges, cleaned the area with rubbing alcohol and q-tips. However the problem persisted.
    An FYI: cartridge is an Office Max store brand. I think that may be the issue. I plan to return it and get a Cannon cartridge.

  • Anonymous Apr 27, 2009

    mine syas the same thing

×

Ad

4 Answers

billveik

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Carefully remove the tanks from the print head cartridge. use a q-tip lightly soaked in isopropyl alcohol, or use a q-tip paired with an alcohol prep pad from a first aid kit.

gently rub the rubber seating areas for each tank, removing the dried ink from the rubber seat. swab the soaked q-tip, or use the q-tip to gently press the alcohol prep pad into the rubber stopper. use a different spot on the q-tip or pad for each one.

check the print head for ink stains on the black plastic, clean those as well.

Use canned air to dry the stoppers, replace the tanks, and check status. Print a test page and check results.

If you do not print many items, you can avoid the situation by printing a test page every once in a while to keep the contacts clear. Also, run the program to clean the print heads occasionally, and always turn the printer power off at the printer (that seats the tanks down on the stopper, helping to prevent the contact getting plugged by dry ink.

Posted on Apr 07, 2008

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

When you refill the tanks yourself- it will always say tank is empty. Just ignore it and check often manually.

Posted on Apr 24, 2007

Ad

Anonymous

I had the same problem with my black tank on an MP500. I changed the tank and the problem went away. In my situation the problem showed up after using half of the ink. I will send this tank back to Canon since it does not appear to be a printer problem. The instructions say to be careful not to touch the electrical contacts on the small circuit board when opening the tank packaging. There appears to be a chip on the back side of the circuit board, maybe touching the contacts can kill the chip?

Posted on Apr 07, 2007

Anonymous

Canon online help says to remove the tank and make sure the orange tape has been properly removed, leaving an "L" shape and a notch just above the number 8 on the edge of the tank. Check yours, but mine was fine and is still not recognized. My model is IP4200.

Posted on Mar 03, 2007

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Canon Pixma 9000 pro flash 14 times

Hello, this is what your error means: Ink tank not recognized [1684]
A non-supported ink tank is installed (the ink tank LED is turned off). Install the supported ink tanks, check that the chips on the cartridges are clean.
0helpful
1answer

PIXMA mini260 ERROR MESSAGE:U140. THE FOLLOWING INK TANK CANNOT BE RECOGNIZED. CMYBK. THIS IS A BRAND NEW INK TANK.

hi!!!!

try to unset your cartridge and place it correctly!!!!
or clean up the cartridge socket
0helpful
1answer

Alarm light is lit -

Ok my printer is giving me the U140 message saying that ink tank cannot be recognized. The new ink tank is Cannon (not a off brand or refill). i think it is a problem with the chip reader port inside the printer not the ink tank chip. I feel this way because if you switch around the yellow and black 8 tanks, the printer accepts them without error.. soo if it was the ink cartridge i could be able to swap the black with the magenta and it should read it.
2helpful
2answers

MP500 ink tank cannot be recognized error U043

I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.
2helpful
1answer

Error U043 - Ink Tank Cannot be recognized

Try to open and close the main cover a bit, ... ink recognition will start and may solve the probleme ...
... otherwise remove the cartridge and clean the chip contacts e.g. with spirit
Maybe also pressing the stop/reset-button for >10s will also help to continue printing, but in this case the fill level of the cartridge will no longer be shown
0helpful
2answers

MP500 ink tank cannot be recognized error U043

Same problem - two solutions I found helped me work out mine. One said contacts needed to be cleaned and it worked to use a Q-tip and alcohol or just click it in position several times until it recognizes the cartridge - this may work. Another said that they got it to work by installing a brand new cartridge - cool, but I have one full of ink it won't recognize. So I pulled the little circuit board off a used cartridge (like you need to do with some refills) and put it on the cartridge that it wouldn't recogrnize - works great. Still haven't figured out how to get it to acknowledge ink levels though. Canon really should be more consumer friendly since these problems seem to be intended to compel the use of proprietary cartridges.
5helpful
3answers

MP500 ink tank cannot be recognized error U043

I have a canon mp510 pixma same message U043 and a u150 fault.
I cant see any chip to replace and have replaced my original cartridges with a non branded cheaper type, this might be why. Does this make a difference or is this the same problem occurring with replacement canon cartridges as well.

Dont want to buy genuine ones if its not going to make any difference.

Anyone who can help me would be appreciated
Not finding what you are looking for?
Canon Pixma MP500 All-In-One InkJet Printer Logo

882 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2383 Answers

Ekse

Level 3 Expert

13435 Answers

Cindy Wells

Level 3 Expert

6369 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...