Rimage Desktop 4000 DVD-R Burner Logo

Related Topics:

bert volcano Posted on Feb 09, 2007

No recorders are present

Using rimage officenet software version with windows xp sp2. under rimage system manager it sees autoloader fine and says it's enabled, but states there are no readers or recorders present. under manual recorders it sees the two dvd-rw's as two dvd readers but no recorders present. have the firewire and serial cable hooked up, does the serial connection need a null modem? any help appreciated.

  • RB123 Jan 12, 2009

    i have the same problem. NO RECORDERS ARE PRESENT. I dont see them in my device manager either. I have a rimage 2000i and i have tried to fix this issue running office net 6.5 and 7.0 on win2k sp4 and winxp sp2. my firewire card works in my computer. I have tested this by connecting other devices. Seems like the firewire card on the rimage might not be working. i have changed firewire cables and even tried this on different computers. still nothing! uhg! PLEASE HELP! THANKS


2 Related Answers


Gareth Cockram

  • 661 Answers
  • Posted on Jul 26, 2007

SOURCE: Rimage 1000 - Quick Disc Version 2

update the drivers/ software from the manufacturers website as there may be a patch that addresses this issue. Gareth



  • 1 Answer
  • Posted on Apr 12, 2009

SOURCE: need software for rimage ras13 DVD/CD duplicator no printer

I have the software I can copy iy for you, I need to know how to us my computer as a production server that all that is keeping mine from working!

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Unable to get system manager-Autoloader to ID the media discs. Doesn't show any option for media type. Only sees 120mm standard.

If the autoloader is in ready state, reboot the PC. Check if system manager displays the autoloader drives and printer. Check the firewire cable. It's easy to plug it in backwards. The firewire card can get damaged if it was plugged in backwards.

Hi i dont have the correct driver for PrismPlus Model CDprs 13-c Thanks in advance

you can get the "Current PrismPlus! Driver" here... https://support.rimage.com/hc/en-us/categories/200091233-Rimage-Autoloaders-Printers

Rimage 3400 auto loader

R U sure the firmware update was the correct update and that it installed successfully? Check in the firmware part of the burning program to obtain a list of the currently installed firmware.


Do you have a system with USB or an older system?

How to I check for sp2

Click on START then Control Panel, double click the System icon and it should display the version of Microsoft Windows XP.

Cd kit 394378-002

The windows XP operating system has several versions. Computers with the default windows XP operation system only requires updates to the versions of SP 1 or SP2 that are improved versions over the default to achieve experinces. The windows XP operating system version SP1 and SP2 are installable with the first default version beign present on the computer. Also, computers that are least windows XP compartible are incapble of crossovers to SP1 or SP2. Windows XP default on the computer makes possible system conversions however. Windows XP operating systems computers allows to acquire from software retails to replace malfunctions. Ascertain the computers compartibilities and with the version of the default system as referece to acquire the most appropaite operating system at retail.


Hard Disk drive do not appear in Disk Management & Device Manager

to fix the problem you must open your laptop check the hardware inside of your laptop hardisk thats the problem try to unplug cables of hardisk to plug again or replace new hardware hardisk if not solve the problem

Executing OTP version 3.04

Hook a VGA monitor, keyboard and mouse up to it. Then turn it on to see if it's booting into Windows or even into the BIOS. If it's booting into Windows, then download your autoloader firmware from Rimage.com (click the support link, then your model, download the autoloader firmware) -- then unzip it somewhere on your Rimage and use Gemini Utilities to update the firmware in the autoloader. Then restart the computer and see if you still see the same message.

The printer being recognized is tied very closely to the autoloader firmware working. Also, it helps to make sure the printer's switch is set to the position marked for Transport.

My second Computer windows Xp Prof. problem with "MICROPHONE".

go into your Control Panel, find and double click on Sounds and Devices- click on the Voice tab, under Voice recording - change the Default device: to the device you are using. this is not a monther board problem, its software problem, as long as you are sure that the mic is working

Where is Linux mbr file

There's nothing like the Linux MBR File. The option to boot to multiple operating systems is controlled by a software called as the "Boot-Loader".
Windows XP and Linux both have their versions of boot-loaders. The Bootloader that Windows XP uses is called the NTLDR, whereas Linux provides many bootloaders (prominent among them being "Grub" and "LILO").

>but Linux is shown in the manage option from the My Computer in Win XP 2.....
That is the control section of NTLDR. So from what I understand you shouldn't have a problem selecting the operating systems.

If you want the Linux bootloader taking control of the boot process, you can always install it.
All you need is a Linux CD and then run the setup for "Grub" or "LILO".

Information about installing Grub or LILO can be found easily on the internet.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Rimage Computers & Internet Experts


Level 3 Expert

85242 Answers

Brad Brown

Level 3 Expert

19185 Answers

Cindy Wells

Level 3 Expert

6675 Answers

Are you a Rimage Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides