Using rimage officenet software version 18.104.22.168 with windows xp sp2. under rimage system manager it sees autoloader fine and says it's enabled, but states there are no readers or recorders present. under manual recorders it sees the two dvd-rw's as two dvd readers but no recorders present. have the firewire and serial cable hooked up, does the serial connection need a null modem? any help appreciated.
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If the autoloader is in ready state, reboot the PC. Check if system manager displays the autoloader drives and printer. Check the firewire cable. It's easy to plug it in backwards. The firewire card can get damaged if it was plugged in backwards.
If you're running a lab with Fuji MS01 software and Rimage PSS 7.4 and have recently received the PSS 8.0 upgrade discs and installed the software on them excited to get an upgrade for your system, you may be wondering now why your MS01 software isn't syncing up with the Rimage software to burn discs anymore. Here is how to get them working again.
Caveats: Your Rimage system may have combo burning (CD and DVD in the same computer) and aVinci suite installed. If this is the case you will need to follow extra steps at the end of this guide. Please make sure you follow your organizations software upgrade policy before using this guide.
1. Switch to the "Panda" window. 2. Click on the Rimage label, and double click it after you have selected it. This will bring up another window. 3. Click "Rimage options" (it may be labeled otherwise, like setup options, but it's a button) 4. Under the Rimage options, go to the "compatibility" combo box. Now click it and find where it says "Upgrade to 8.0 compatibility" -- click it, then click OK. Click OK on the next window too. Now, restart your PIC unit. A reboot on the Rimage is not necessary.
Extra steps: If you have aVinci or other DVD burning software on your server, you will additionally need to call Fuji for instructions to re-enable the burning of DVD media on your Rimage. There are steps that I cannot generalize and may require special steps to work for your specific system.
The windows XP operating system has several versions. Computers with the default windows XP operation system only requires updates to the versions of SP 1 or SP2 that are improved versions over the default to achieve experinces. The windows XP operating system version SP1 and SP2 are installable with the first default version beign present on the computer. Also, computers that are least windows XP compartible are incapble of crossovers to SP1 or SP2. Windows XP default on the computer makes possible system conversions however. Windows XP operating systems computers allows to acquire from software retails to replace malfunctions. Ascertain the computers compartibilities and with the version of the default system as referece to acquire the most appropaite operating system at retail.
Hook a VGA monitor, keyboard and mouse up to it. Then turn it on to see if it's booting into Windows or even into the BIOS. If it's booting into Windows, then download your autoloader firmware from Rimage.com (click the support link, then your model, download the autoloader firmware) -- then unzip it somewhere on your Rimage and use Gemini Utilities to update the firmware in the autoloader. Then restart the computer and see if you still see the same message.
The printer being recognized is tied very closely to the autoloader firmware working. Also, it helps to make sure the printer's switch is set to the position marked for Transport.