Same thing happened to mine. I emailed Sansa and they told me to Reformat it first: If the player is not turning on. Let us try to set the firmware of the player back to it's default and let us see if this will help. We should be able to fix your player. Disconnect the player from the computer if it is connected. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. http://www.sandisk.com/Assets/File/Downloads/firmware/rhapsody-1.0.1.47.zip Please do the following steps to install the firmware in your computer: Unzip the downloaded zip file and extract the file pp5022.mi4. Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Drag and Drop pp5022.mi4 from your PC to the 16MB Format folder. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work. This should work for most people, but sometimes it doesn't (after a week it didn't for me). Whatever you do, do not let the player keep turning itself on and on again, it drains the battery. To turn it off, hold the power button for 15 or more seconds and it will turn off.
Try rebooting it and/or talking out the battery
Try taking out the battery,and putting it back in again.Maybe it'll reset??
And if you hit the power buttin lots while its starting up it works for like 6 seconds
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