Motorola Mobility MOTOKRZR K1 Cellular Phone Logo
Posted on Dec 04, 2008
Answered by a Fixya Expert

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Blank or White screen on new Motorola Krzr k1 cell phone

Just bought a new Motorola Krzr K1 and was experiencing blank screens or white screens. The battery is fully charged. Now the screen is totally blank and will not come back on. The keypad does light up. I have tried taking the battery out and putting it back in to no avail. Any suggestions?

Thanks. Same problem! I got the phone from a friend who's had it for 2 years. I've had it for exactly one week. BRAND new battery. And he never had any issues with it. But all of a sudden its got all these malfuntions.
What's happening is I'll turn it on and the screen will be black or white. Then other times its normal. If I shut it, the front screen is alright for about 30 seconds. Then it turns bright blue. Other times it shows the Verizon logo.
My calls are working okay..for now. But then I tried texting someone and the keypad just stopped working. Also tried using mobile IM. Wouldn't send or recieve anything.
My service icon keeps going from 4 bars (which I always have at my house) to no service.
From the second I got it, I've been charging it for 12 hours and it lasts 12 more if I'm lucky.
Is anyone else having ALL these problems?!

1 Answer

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  • Master 7,752 Answers
  • Posted on Dec 26, 2008
Anonymous
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Joined: Dec 21, 2007
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Take the phone to a mobile service center and have the flexcable replaced on the phone.

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