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Disc tray won't open

Working fine one day. the next day i can't get the disc tray to open.. the system powers up fine. i also can get the radio to work... just can't get the CD disc tray to open.. have disconnected/reconnected power supply... have hit it a couple times... still can't get it to open.. any suggestions are welcome. thanks.

Posted by laura walrich on

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Anonymous

Needs new tray drive belt

Posted on Mar 16, 2008

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Here is the process for troubleshooting this specific issue:

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Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.

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Take off the top cover, then take off the cover from the top of the dvd drive mech... then carefully remove the disc tray and you should see the belt near the front. Replace that belt and it should work fine again

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Be the first to answer Dec 08, 2011 • Philips FWP900 System

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