Sansa frozen i was listening to my music on my sansa and a bad track messsage came up on the screen. i tried to turn it off, switch songs but none of the keys were responding. battery died and i charged it and it started working fine but then it did the same thing over agian. pls. someone help me i've only had it for six days and it cant end like this.

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Anonymous

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I talked to Sandisk technical support. They suggested to hold down the menu button until the mp3 player shuts off. This may take a minute or so. Once the mp3 player shut off I restarted it and it worked fine. I connected it the computer and deleted the bad tracks. [email protected]

Posted on Feb 17, 2007

Anonymous

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Try taking off the back plate and take out the battery then put it back in and turn it on

Posted on Feb 15, 2007

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