Question about Creative Labs Zen Digital Media Player

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Zen will not turn on for me

The mp3 player is only 3 days old. i had charged the battery until the battery symbol turned fully green and had to quickly disconnect to leave. only a few minutes later i tried to turn it on to listen to but it refused to turn on for me. no matter how hard i try, it wont turn on. does anyone have a answer to this? if you do, please answer quickly because i dont want to have to tell my parents about my ruining it only shortly after getting it, they will be furious...HURRY!

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  • Anonymous Dec 05, 2008

    Same problem I just had...is there a way your supposed to disconnect the Zen from the computer??? because I couldn't find a way other then to just pull the cord out....bed idea, it won't turn on anymore. The blue light is still on though? Help!

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4 Suggested Answers

ctf1800

Cary Farah

  • 4402 Answers

SOURCE: Creative Zen Touch Controls

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

Posted on Jan 28, 2008

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Anonymous

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SOURCE: CREATIVE ZEN V-PLUS. COULD NOT TURN ON AND IS NOT CHARGING

my vision m wont charge. and i just tried to click that button and pluged it back in and its still not working :''''''[

Posted on Sep 19, 2008

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Anonymous

  • 1 Answer

SOURCE: Zen V not charging, battery all out

Try resetting the device and charging it again. You may have to charge it for a few hours though.

Posted on Apr 22, 2009

Anonymous

  • 1 Answer

SOURCE: creative zen mp3 player won't turn on. already tried resetting

Mine did exactly the same and i thought it was dead, but when u are reseting it keep it plugged into the computer while reseting it and it should turn on. It worked for mines anyway.

Posted on Jul 15, 2009

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If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

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