You also need to make sure the lens apature ring is in the right position, turned all the way to the right and set on the A locked position. also go thru all the menus and make sure all the custom settings are set back to factory and start over with the settings
This is most likely a problem with the dial itself. Generally speaking the software within the camera does not fail unless something breaks within the camera. To make absolutely sure - contact the manufacturer and find out if there is an active recall for this product. If it is a manufacturing or software fault they will recall it. Otherwise it will have to be professionally repaired. David Millier Advance Camera Repair
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