Question about Kenmore Elite 45986 Front Load Washer

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Washing machine won't fill with water

My one year old Kenmore front loading washer won't fill with water. All the hoses are attached and in working order (the water for both hoses is turned on). I also checked the washer connections and the screens on the washer connections where a little dirty, but I cleaned them. The machine "acts" like its ready to wash but when I push "Start" it locks the door and just sits there for a couple of minutes. Then, all the control panel lights turn off and it beeps an error code 1 (1 beep) regularly for about 5 minutes. I haven't seen any problems like this one on the message boards so any help you could give would be greatly appreciated.

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Two possibilities here. The cheap, easy, and probably most likely one is a fault with the fill valve. The alternative is something scary with the controls. On the inside of the machine, you will find that the water connection screens you mentioned in your post above are actually the inlet ports to solenoid operated valves. First of all, inspect all the wires that lead to the solenoids on these valves. Unlikely to be the problem, but costs nothing to look. Then, taking each valve in turn: With the power off, connect either a multimeter set to measure AC mains voltage, or a suitable test lamp, across the connections to the solenoid. Turn the power on and set the washer to a part of the cycle where you'd expect the drum to fill. If you see voltage across the solenoid terminals but don't get any water flow, then you need to replace the valve. Do this for each of the valves in turn, turning the power off each time before you disturb your meter/lamp connections. Replacement valves are pretty inexpensive and easy to get hold of. If, at the end of this, you haven't seen volts on any of the valve solenoids, then you're probably into a control problem and you'll need help from someone who knows that particular model of washer better than I do. A.

Posted on Feb 08, 2007


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