Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 Just got for christmas- barely used- I was going to play it and it said to syncronize so I plugged it in. It was working now I have a blank screen with small lines running thru it. Is it broken?? I used it for a hour in the last 2 months- I am upset

Posted by Taryn Dreyer on

Ad

1 Answer

ThaMp3Doctor

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,597 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Sansa e250 Connecting Writing


is there a charger (cord plugged into the base) plugged in?

Jul 29, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I get the error when I try to sync songs from napster to my sansa m250


some wma's or music service's subscription files are not supported by this device

use mp3 format, and you'll never go wrong

Jul 13, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e250 computer problems


Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 help


is this in windows media player or just on the player?

Jun 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Second sansae250 in less than two weeks with the same problem


pull the menu button 15s or more... if u dont get it to quit well... u got to take battery out

Jan 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Will not play purchased yahoo music


Check your manual or contact makers web site - there are many variations on types of players

Jul 07, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk sansa e250 keeps retarting


you should try formating it. when you plug it into your computer... go to my computer right click on your mp3 player name under " devices with removable storage" click format. make sure nothing is checked. and then press start. wait till its done, and it should work. good luck. i can use some to..

May 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Syn???


Hey, I fixed mine. I have Windows Media Player and I just formatted my device and it works good as new =3

May 07, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa MP3 player charges, plays while plugged into wall, but not unplugged.


When you plug it into the wall make sure you turn it off and let it charge all the way before you start using it again. see if that helps

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Jean Sintulaire

Level 3 Expert

759 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Daniel Dollive
Daniel Dollive

Level 3 Expert

315 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...