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Question about Rio Carbon MP3 Player

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Doesn't detect usb connection?

It use to be fine but now when I connect my usb with the Rio carbon to the computer all it says is USB connected and idle. I've tried going to device manager but it doesn't even list the the device or usb.

Posted by Anonymous on

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  • 3 more comments 
  • Bear6733 Nov 28, 2007

    Just Says plugged into USB IDLE

  • nekhebet Dec 26, 2007

    I have the same problem...my Rio Carbon can't find the driver....this worked a few months ago.

  • Anonymous Jan 16, 2008

    wow ok I fixed my freeezed up rio carbon



    I got my drumsticks and started hitting the back of it till it made the correct power sound

    it was amazing because after so many months and frustration trying to fix it the easiest solution was hitting it

    I even took it apart at one point

  • drunknmastr Feb 27, 2008

    I have the same problem. One day it was working fine and the next day it would not detect the device. i unplugged all my other usb devices and it still will not recognize it. it does say it is charging but i cannot access it.

  • Anonymous Jul 03, 2008

    oh yeah and the volume scroll thing broke on my rio like 3 years ago lol





    im disapointed in the product. i paid like 250 for it. *sigh*

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1 Answer

ThaMp3Doctor

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  • Master
  • 8,597 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

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How to connect to a pc
Install the software first, then connect the usb and power cables, then turn on the unit.
Here is a section of the installation manual :

Software Installation
1. Do not connect this device to computer yet.
2. Insert the utility CD into computer's optical drive, and then the installation window should
automatically appear on the screen. If the installation window doesn't show up, go to "My
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1. Connect the plug of AC adapter to the connector marked "DC IN", plug the other end into
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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?
Hello,
Try to transfer the tracks from the explorer.
1 Connect the Rio Carbon to a computer using the supplied USB cable.
2 Double-click My Computer on the Windows Desktop or in the Start Menu.
3 Locate MP3 or WMA audio files on the computer.
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May 24, 2010 • Rio Carbon MP3 Player
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Same problem here. My Nitrus plays the music on it, although my problem is identical. I see you never got a solution. 1. turn on rio, works fine. 2. connect rio to computer or laptop, get the connected...
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http://www.digitalnetworksna.com/support/rio/

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I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius
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