Question about Rio Carbon MP3 Player

Doesn't detect usb connection?

It use to be fine but now when I connect my usb with the Rio carbon to the computer all it says is USB connected and idle. I've tried going to device manager but it doesn't even list the the device or usb.

3 more comments
Bear6733 Nov 28, 2007

Just Says plugged into USB IDLE Just Says plugged into USB IDLE
nekhebet Dec 26, 2007

I have the same problem...my Rio Carbon can't find the driver....this worked a few months ago.
Anonymous Jan 16, 2008

wow ok I fixed my freeezed up rio carbon

I got my drumsticks and started hitting the back of it till it made the correct power sound

it was amazing because after so many months and frustration trying to fix it the easiest solution was hitting it

I even took it apart at one point
drunknmastr Feb 27, 2008

I have the same problem. One day it was working fine and the next day it would not detect the device. i unplugged all my other usb devices and it still will not recognize it. it does say it is charging but i cannot access it.
Anonymous Jul 03, 2008

oh yeah and the volume scroll thing broke on my rio like 3 years ago lol

im disapointed in the product. i paid like 250 for it. *sigh*

1 Answer

Corey Knoettgen

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Master
8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

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1 Answer

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Install the software first, then connect the usb and power cables, then turn on the unit.
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Try to transfer the tracks from the explorer.
1 Connect the Rio Carbon to a computer using the supplied USB cable.
2 Double-click My Computer on the Windows Desktop or in the Start Menu.
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http://www.digitalnetworksna.com/support/rio/

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I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:

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Open My Computer with your Rio plugged in.
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Then click on format.
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